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“DO NOT STAY HERE!”

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Red Lion Hotel Vancouver at the Quay
Ranked #20 of 29 Hotels in Vancouver
Walla Walla, Washington
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“DO NOT STAY HERE!”
1 of 5 bubbles Reviewed 24 June 2014

This hotel is in BAD need of repair and updating! THe room was not only DIRTY when we arrived but the bathroom looked like it had not been cleaned either. THey hung "clean towels" but did not service the room. We complained to the front desk but the gal said "I'm sorry but we're sold out for the night, you can speak to the manager in the morning. We arrived after 10pm following a long day of travel, so we had no choice but to stay because everything else was sold out for the night. We checked out the next morning and went up the street to the Hilton to see if they had any rooms that became available. They "made room" for us. Thanks goodness! Save yourself a horrid disapointment and DO NOT STAY at the Red Lion!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Klabonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RLH Vancouver Y, Director of Housekeeping at Red Lion Hotel Vancouver at the Quay, responded to this review, 26 June 2014
I am disappointed to hear that your experience at our hotel was so poor. Unfortunately, we did not react as we should have when you called. We can always find solutions, even when we are a full house. We regret not having the opportunity to address your concerns at that time. Thank you very much for your review and taking the time to share your experience. Your feedback is crucial to our training and improvement. I hope that you will consider visiting again when you are in the area. I am certain that we can do a better job next time. Thank you again.
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315 reviews from our community

Traveller rating
    49
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    84
    51
    36
See reviews for
63
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83
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Spanish first
  • Any
English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

The red lion quay had a lovely view
Of the river. The staff throughout the hotel were kind, helpful and gracious! We liked the location- close to Portland but away from the noise of the city. It is in walking distance to several good restaurants in the up and coming town of Vancouver

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
1 Thank Foodformymood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

Great river side location
Staff were very friendly and accommodating - special mention to front desk Chad Lewis
We had a few hiccups with reservation made with central booking but staff at the desk were quick to resolve problem- thanks Evan Littlefield

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
3 Thank Calvin15584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silverdale, Washington
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 June 2014

This was our first trip to Vancouver to fish the Columbia River for Spring salmon. We were with a group who had secured a one night stay at the Red Lion Hotel the night before our fishing trip. After a few drinks in the lounge, we retired for the night to our quiet room with its nice new pillow top bed. We slept like babies until we got our wake up call at 3 am. Although there was a US Marine party in the Hotel, our Red Lion room was very quiet. We loved that this hotel was conveniently located from I-5 and US 14 and that the view was pleasing to the eye. This is one of the better hotels we have stayed at in our travels.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gardengal46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 June 2014

The hotel has been our place to stay for years, the hotel provides a comfortable stay and the view of the waterfront makes it all the more pleasant
The buffet breakfast was excellent and beats those hotels that offer a continental style breakfast , this was real food done well. Next time we are in the Vancouver area we will book our stay at this hotel

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
1 Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazatlan, Mexico
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We have stayed at the Red Lion Hotel Vancouver many times and the staff always make us feel welcome and do everything they can to accommodate us. It is very picturesque overlooking the Columbia river.

It is only two blocks from a beautiful park in downtown Vancouver. The downtown area has many things to enjoy and it is all within a short walk from the hotel.

The restaurant food and service is great! The "mast and sails" of a ship in the restaurant and lounge area give it a unique atmosphere.

Phyllis

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
1 Thank phyllisinjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RLH Vancouver Y, Director of Housekeeping at Red Lion Hotel Vancouver at the Quay, responded to this review, 26 June 2014
Thank you very much for the stellar review! We will see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverside, California
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 7 June 2014

This was our first stay at a Red Lion and we were pleased with the room, the front desk and the location. The room was pleasantly roomy with to decent chairs with foot rests. The room was clean. Our room was located on the Columbia River side. The room have large windows that gave a nice view of the river plus we could walk out of our room and in just a few steps be walking out and overlook the River. There are 2 restaurants at the location. The Pacific Grill and Chowder House had some really good food.

Room Tip: Try to get a room close to the river.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peg T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RLH Vancouver Y, Director of Housekeeping at Red Lion Hotel Vancouver at the Quay, responded to this review, 26 June 2014
Thank you very much for your review. We look forward to seeing you again next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel Vancouver at the Quay

Property: Red Lion Hotel Vancouver at the Quay
Address: 100 Columbia St, Vancouver, WA 98660-3159
Region: United States > Washington > Vancouver
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 29 Hotels in Vancouver
Price Range (Based on Average Rates): £
Hotel Class:3 star — Red Lion Hotel Vancouver at the Quay 3*
Number of rooms: 160
Official Description (provided by the hotel):
The Red Lion Hotel Vancouver at the Quay is located on the Columbia River in Vancouver, Washington. The hotel is less than a mile west of the Interstate Bridge on the I-5 on the Washington/Oregon border. It is easily accessed from the I-5, travelling North or South (EXIT 1-C). In addition to waterfront guest rooms, meeting and event space, the Red Lion Hotel Vancouver at the Quay also features a full service Restaurant and Lounge with live music every Friday and Saturday night. The cover charge is free to our hotel guests. The Renaissance Trail, which runs alongside the hotel property, paralell to the river, is a four mile paved path for your choice of walking, jogging, cycling or strolling. Esther Short Park and the Vancouver Farmer's Market are also in walking distance from the hotel. Besides the Quay Restaurant and Bar, there are many other great Restaurant choices close by. There are countless options for local shopping from antique stores in downtown Vancouver to the Vancouver Mall to Portland's metropolitan shopping experience. We are only a ten minute drive from downtown Portland and fifteen minutes from the Portland International Airport. We do offer a free shuttle to and from the PDX Airport and the Vancouver Amtrak station. Our hotel features 160 guest rooms, including two Riverview suites with Jetted tubs and one suite with a full kitchen. Many of our rooms offer an exquisite view of the Columbia River and year round access to the River Deck. We have a heated outdoor pool for seasonal use with an ADA lift making the pool accessible to all of our guests. We have a guest computer, printer, onsite laundry, an exercise room, vending machines and newspapers available for guest use. Each room has free internet access, a refrigerator, microwave, coffeemaker and ample amenities to ensure comfort throughout your stay. We are excited to present a crisp new look with our recently upgraded bedding. Our neatly made pillow top beds look more inviting than ever! ... more   less 
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Also Known As:
Red Lion Hotel Vancouver
Red Lion Vancouver
Vancouver Red Lion

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