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“Red Lion Inn With an excellent View”

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Red Lion Hotel Vancouver at the Quay
Ranked #20 of 29 Hotels in Vancouver
Vancouver
1 review
“Red Lion Inn With an excellent View”
5 of 5 bubbles Reviewed 8 August 2014

Even though the Hotel is a little older you could not ask for a better view or enviroment. The front desk staff was very helpful and friendly. The restraunt had a waterfront view and quiet atmosphere that made my stay very relaxing and enjoyable. I would definately stay here again!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Jodie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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315 reviews from our community

Traveller rating
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    84
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    36
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Spanish first
  • Any
English first
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 5 August 2014

Our group of 50 singers couldn't say enough about our stay at the "Quay". In addition to being a great location close to downtown and local river side restaurants, the Red Lion provided a very satisfiying meal for our Friday night party. Since I booked the hotel/banquet, I made a point of asking individuals in the group. They agreed, nice and helpful staff, good food and a good choice for our group. I would definitely go back on a personal vacation and a number of the group said they would also. Good job Red Lion!

Room Tip: River view rooms, definitely
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank leppat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
1 review
5 of 5 bubbles Reviewed 4 August 2014

I loved the service of the employees and the room was great, clean comfortable, and relatively quite. You do have the planes that fly over but that is not until about 6:00 am. I would recommend not going to the restaurant, the service was extremely slow and the food does not fit the price. There is plenty of food options within walking distance.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Leanna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, AB
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

This was our hotel for a week long baseball tournament. We had a group of 30 players/parents and the staff was extremely accomodating and pleasant. Although there was a slight problem with the WiFi and the pool was closed for 1 day, overall we had a great stay and would definately stay here again. Chairs on the patio for rooms around the pool would be nice addition as well.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank DeeDee4144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden Grove, California
1 review
2 of 5 bubbles Reviewed 29 July 2014

The hall and stair carpets were dirty. Found the Microwave, Refrigerator, and Coffee maker in room right before check out. Pool was closed during this visit and a lack of information between Hotel staff was evident. Some staff seemed like they'd laugh in my face to ask when the pool would be open and other staff did not know that it was closed.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Karentracy U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Vancouver at the Quay, responded to this review, 6 August 2014
We would like to apologize for the inconveniences you experienced during your stay. I would like to apologize for you not being made aware of the pool being closed and for any unprofessionalism that was shown to you by our staff. We appreciate you taking the time to rate our hotel based on the experience during your stay. You are a valued guest and we do hope that you will stay with Red Lion Hotels again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Vancouver hotels

Seattle, Washington
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 25 July 2014

Stayed at this hotel in Vancouver, WA because every room in Portland was booked.

Location: Easy access to/from I-5. Took approximately 10-15 minutes to get downtown Portland. Walkable to quaint downtown Vancouver (10 minutes), but you must pass through an undeveloped portion of the city which felt sketchy.

Facility: older building which looks like it was built in the 1960s. A sign mentioned the inside was recently renovated...average decor, but clean. There is an outdoor pool, conference hall and restaurant to be used by the hotel guests. The fitness room consisted of 1 treadmill and 1 elliptical.

Rooms: Our 2 Queen room was comfortable with 3 pillows on each bed. Temperature control is through the older turn dial vent system with heat, a/c, fan options. TV w/cable, mini fridge and typical room amenities were there. I really liked having 2 sinks in the room. 1 sink was in the toilet/shower area and 1 sink was in the powder room area.

Staff: when we checked in (noon on July 23rd), a female staffer was extremely rude to us and every guest that she encountered. We were initially put off by her but were happy when a shift change occurred and a male host replaced her. He IMMEDIATELY fixed all issues and his mere presence changed the atmosphere in the crowded lobby.
We were woken up at 8.30am by House Cleaning the morning of our checkout. 8.30am? There is absolutely no reason to be knocking on doors at that time...look at the check in/out log and figure out what rooms are free. Poor form.

Overall, I recommend this hotel only as a last option...such as the situation we were in. I would not seek this hotel out, nor recommend it as a first option. However, it does provide clean and adequate amenities.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mattchilds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langley BC Canada
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 22 July 2014

The hotel itself is old but clean. The night staff are not helpful but actually surly and not welcoming. We experienced a fire next door; broken lock on our door and broken business center. Not great.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Pam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Vancouver at the Quay, responded to this review, 31 July 2014
Thank you for taking the time to comment about your recent stay with us. I do apologize for any unprofessionalism that may have been shown to you by our staff. We certainly understand why that would have an effect on the quality of your stay and I would like to assure you that this will be addressed accordingly.
We strive to provide all our guests with the high quality of service that we maintain throughout all of our hotels. Thank you again for your feedback and we hope to have the opportunity to better serve you on your next visit.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel Vancouver at the Quay

Property: Red Lion Hotel Vancouver at the Quay
Address: 100 Columbia St, Vancouver, WA 98660-3159
Region: United States > Washington > Vancouver
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 29 Hotels in Vancouver
Price Range (Based on Average Rates): £
Hotel Class:3 star — Red Lion Hotel Vancouver at the Quay 3*
Number of rooms: 160
Official Description (provided by the hotel):
The Red Lion Hotel Vancouver at the Quay is located on the Columbia River in Vancouver, Washington. The hotel is less than a mile west of the Interstate Bridge on the I-5 on the Washington/Oregon border. It is easily accessed from the I-5, travelling North or South (EXIT 1-C). In addition to waterfront guest rooms, meeting and event space, the Red Lion Hotel Vancouver at the Quay also features a full service Restaurant and Lounge with live music every Friday and Saturday night. The cover charge is free to our hotel guests. The Renaissance Trail, which runs alongside the hotel property, paralell to the river, is a four mile paved path for your choice of walking, jogging, cycling or strolling. Esther Short Park and the Vancouver Farmer's Market are also in walking distance from the hotel. Besides the Quay Restaurant and Bar, there are many other great Restaurant choices close by. There are countless options for local shopping from antique stores in downtown Vancouver to the Vancouver Mall to Portland's metropolitan shopping experience. We are only a ten minute drive from downtown Portland and fifteen minutes from the Portland International Airport. We do offer a free shuttle to and from the PDX Airport and the Vancouver Amtrak station. Our hotel features 160 guest rooms, including two Riverview suites with Jetted tubs and one suite with a full kitchen. Many of our rooms offer an exquisite view of the Columbia River and year round access to the River Deck. We have a heated outdoor pool for seasonal use with an ADA lift making the pool accessible to all of our guests. We have a guest computer, printer, onsite laundry, an exercise room, vending machines and newspapers available for guest use. Each room has free internet access, a refrigerator, microwave, coffeemaker and ample amenities to ensure comfort throughout your stay. We are excited to present a crisp new look with our recently upgraded bedding. Our neatly made pillow top beds look more inviting than ever! ... more   less 
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Also Known As:
Red Lion Hotel Vancouver
Red Lion Vancouver
Vancouver Red Lion

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