Regardless of what amenities a hotel can provide, all is moot if the room is not clean. The carpet doesn't have to be spotless, but it shouldn't look like you should be afraid to walk around even in socks. There were not a few, but several stains throughout the room. It was in desperate need of a cleaning. Aside from the aged leather-ish couch which looked straight out of a dorm room, the furniture was serviceable. The bathroom had an acrid odor and all the plumbing was extremely slow draining, even the toilet. I felt dirtier coming out of the bathroom than going in.
The staff was friendly and pleasant though slightly lacking in customer service. When asked for a plunger (because of the slow-moving toilet), the staff provided a wet and DIRTY plunger. Within the hour, they requested the plunger from me (probably because some other unit needed it quickly).
Only redeeming qualities: 10 minute drive to the airport and free breakfast (although, I was already leery about the cleanliness so I didn't eat anything unsealed).
If I was on a college road trip with my drinking buddies on a budget, this would be okay. For business travelers and family with kids, it's probably not a good choice. Pay a few more bucks and go to a named hotel.
- Official Description (provided by the hotel):
- Newly Renovated - Each spacious guest room at our DoubleTree hotel features complimentary WiFi, refrigerator and microwave. Enjoy the indoor pool, whirlpool, fitness center, outdoor patio and complimentary parking. ... more less
- Reservation Options:
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- Also Known As:
- Phoenix Inn - Vancouver Hotel Vancouver
- Phoenix Hotel Vancouver