Was checking in and the 2 ladies at front desk were just chatting up and ignored the fact that I was the only one checking in.
After I cleared the throat, one of the ladies walked away. The lady serving me looked for my reservation and said could not find it. Then she checked another system and found my name.
Went into room, not impressed. Every piece of furniture, to the best was not pleasant.
During the stay, around 9pm, received phone call from room downstairs saying too much noise and that he needs to wake up at 5am. Hello, it's only 9pm and there was no noise aside from the kid running to/from washroom.
Next morning check out was just as bad. I wanted to use the so called business center to print something. The printer would not print cuz it's out of ink. Ask front desk guy for cartridge and was advised none available. What a joke.
Will suggest all to avoid this hotel. It really does not cater well for families as the clientele is quite rough (mainly truckers and construction workers).
- Official Description (provided by the hotel):
- Newly Renovated - Each spacious guest room at our DoubleTree hotel features complimentary WiFi, refrigerator and microwave. Enjoy the indoor pool, whirlpool, fitness center, outdoor patio and complimentary parking. ... more less
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- Also Known As:
- Phoenix Inn - Vancouver Hotel Vancouver
- Phoenix Hotel Vancouver