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“Rustic comfort”
Review of Heathman Lodge

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Heathman Lodge
Ranked #2 of 29 Hotels in Vancouver
Certificate of Excellence
GreenLeadersSilver level
Woodland, Washington
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Rustic comfort”
Reviewed 8 July 2014

We stay at the Heathman at least once a month. When we have events downtown and need a place to stay, we call the Heathman van to pick us up. We giggle a little when they pick us up in front of the Hilton. Honk honk! For a large property, the Heathman maintains a culture of B&B hospitality. The beds are spectacular. The food is amazing and the front desk does not have the word no in their vocabulary. What's new you ask? Sign out a cell phone/Ipod/ipad charger available at the front desk. Charges all your electronics at the same time.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Russell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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855 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (209)
Date | Rating
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  • French first
  • German first
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English first
Level 6 Contributor
182 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 2 July 2014

The hotel's ambiance is great. The lodge theme in a city really worked, the fireplace going, timber throughout and "birds chirping" in the hallways all gave a great feel to the stay. The on-site restaurant is very good (rated the best in Vancouver on Tripadvisor). Overall, I would have no qualms about recommending this hotel, they are in the middle of some remodeling, the newer rooms are of course a bit nicer, so you might specifically ask for one. Beds are sufficient. Room was clean.

Room Tip: Ask for a remodeled room.
See more room tips
Green Features: Top notch, areas to recycle and they have received past awards for their efforts.
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank The-Randall-Clan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lockwood
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed 30 June 2014

Service was personal and attentive. Housekeeping was friendly and helpful. All staff were wonderful, especially Hayley at front desk. Hudson's restaurant was great, had very special menu items like roasted cauliflower, seafood stew, sautéed greens. All were prepared to perfection. Worth the price of $17-28 per entrée. I recommend the bread pudding.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank O8329LXcarolh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthPacificMgnt, Manager at Heathman Lodge, responded to this review, 2 July 2014
Thank you for the great review! You are right Haley is great, and takes great care of all our guests! We are happy to hear that you really enjoyed your stay here at the Heathman Lodge. We hope to see you in the future!

Yours Truly,

Brian McClary
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Makawao, Hawaii, United States
Level 4 Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2014 via mobile

I went to a conference in Vancouver WA and it was hosted by the Heathman Lodge. I have been fortunate to experience good customer service but I find you will ever find a place as warm, attentive & friendly as this. 5 star by me with piped in bird! songs. Go!!!

Stayed June 2014, travelled on business
Helpful?
Thank Cris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laramie, Wyoming
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 June 2014

My husband and I stayed in the Deluxe Suite for our wedding night. I had been to the Heathman before, however he had not. That being said - he was quite impressed with the accommodations. His words were "the pictures did not do it justice!" The hotel feels like a sweet Northwest getaway from the moment you step in the lobby. We obviously arrived quite a bit later (post-wedding) and arrived to find the front doors locked. After a momentary freak-out, we saw the front desk agent approaching. They simply keep the doors locked for the safety and security of the guests. Very comforting.

The Deluxe Suite was perfect and beautiful - large Jacuzzi tub, very comfortable king bed, and it was very quiet throughout our stay. We ordered Room Service from the Hudson's Bar and Grill the next morning for breakfast. It was delicious! Highly recommend stopping in for a meal or having the room service delivered. I have been to Hudson's before and it has always been tasty with excellent service.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bree S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Leandro, CA
Level 4 Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 June 2014 via mobile

Plopped in the middle of an industrial area, this hotel has massive timbers that makes it appear it should be in a forest.
It has a small feel when it comes to customer service. I asked to stow my bag because I was about 3 hours early & they said, "Why don't we check you in so you can get settled?"
I don't know how service could be better-there was a rollaway in the room which was not needed-before I could pick up the phone-a rep was at the door apologizing that it was in the wrong room and she wisked it away.
I called to have bath tub drain cleared & it was cleared immediately with a complimentary bag of popcorn left for the trouble.
Room was good size with small fridge, microwave, & Keurig coffeemaker. Beds are comfy & room had a nice view of trees instead of parking lot. I did notice some traffic noise in distance but not enough to annoy.
I enjoyed the restaurant's brunch-crab Benedict is a revelation-no fillers. Dinner is a bit expensive.
I don't believe there is a better option for a hotel in the Vancouver area.
One caveat-if you are a smoker you are out of luck-completely non smoking hotel.

Stayed June 2014, travelled with friends
Helpful?
Thank cyclerama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winter Haven, Florida, Usa
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

We spend 9 days in the Vancouver area. From the beginning of walking thru the door until our check out everything was perfect. The staff, the food and atmosphere was 1st class. What a nice place! I would suggest anyone visiting the area give this wonderful place a try.

Room Tip: The 4th floor had a great breakfast and cocktails in the afternoon.
See more room tips
Green Features: Around the hotel they had recycle bins. Very environmental.
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heathman Lodge

Property: Heathman Lodge
Address: 7801 N.E. Greenwood Drive, Vancouver, WA 98662
Phone Number:
Region: United States > Washington > Vancouver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Vancouver
#2 Family Hotel in Vancouver
#2 Business Hotel in Vancouver
#3 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Heathman Lodge 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
Designed to express the beauty and spirit of the Pacific Northwest, the Heathman Lodge brings the splendor of the outdoors into the city of Vancouver. The rustic charm of our mountain-like retreat, enhanced by modern urban amenities and exceptional service, creates a lodging atmosphere that is both peaceful and productive. Let the Heathman Lodge be your hotel of choice when visiting or meeting in Vancouver, Washington. ... more   less 
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Also Known As:
Heathman Hotel Vancouver

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