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“All downhill”

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Days Inn & Suites Vancouver
Ranked #19 of 29 Hotels in Vancouver
Las Vegas
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“All downhill”
Reviewed 12 June 2014

First: should never book on the Wyndham rewards site as it can not be changed if you accidently error.
I have stayed here on prior trips & it was ok, nothing great just ok.
This time I got the room from hell. Should have never been in service to begin with.
Torn drapes, Gum stuck to carpet, Light bulbs out, Toilet seat so loose you could fall. pealing wallpaper, no phone book (Nor Bible) no guest directory. a/c lid hanging on by 1 corner, TV remote only sometimes worked, Moldy English muffin. Guest computer unavailable (5 days).....
Finally on last day Spencer replaced remote batteries. Trashy outside appearance.
Only Spencer tried to help. The first time the front desk staff took so much as a note was upon check out. I understand they are having or were having management problems. The staff was friendly but seemed to be kept somewhat in the dark as to how to give customer service.

Oh ye,s for this room from hell they did charge full rate no discount offered no offer to change rooms, etc.
There are 2 better properties in the same mall area: Comfort Inn & Roadway & both looked MUCH better!

Room Tip: One of the other hotels
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jani J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
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English first
San Salvador De Jujuy, Jujuy, Argentina
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 13 May 2014

We enjoyed this hotel. We stayed there once before in the past & thought it a good location & price for the amenities. We enjoyed it again.
Only down side - no elevator. Tough lugging all of the baby's stuff up & down the stairs.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank ChrisSchneider479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MKM M, General Manager at Days Inn & Suites Vancouver, responded to this review, 27 May 2014
Hello ChrisSchneider479,

Thank you for your great review. We appreciate you choosing our hotel again for your visit! I do apologize for the elevator issue, but if at all possible we can always put yo on first floor if that is available. If you come our way again, please don't hesitate to request that and we will make it happen! Thank you again for your review and we look forward to serving you again soon!


Sincerely,

MKM Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 5 May 2014 via mobile

Love this hotel staff is wonderful always being very helpful always lending a hand with a smile on their faces. Going the extra mile pleasing the customers any way they possibly can. I want to sincerely thank hattie, stephanie, mariah and anna for making mine and my kids stay her so much more enjoyable with great coversation and helping us in anyway possible..

The room was quite, beds were comfy my children felt at home here and so did I..
We will most definitely be staying here more as long as these four lovely ladies are working here.. joe take care of these women they all deserve a bonus because ive seen these girls get stuff thrown at them by customers, cussed out in person and on the phone, ive seen them keep their composure while getting slammed with walkins phone calls and reservations while all in all they continued to keep a smile on their face and remaining calm!! Keep up the good work ladies

Stayed May 2014, travelled with family
Helpful?
Thank Tray J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MKM M, General Manager at Days Inn & Suites Vancouver, responded to this review, 27 May 2014
Hello Tray J,

Thank you for the Excellent review of our Staff and Hotel! I will make sure to let the girls know how well they are doing and share this review with them. Thank you again and we look forward to serving you again in the future.


Sincerely,

MKM Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites Vancouver

Property: Days Inn & Suites Vancouver
Address: 9107 NE Vancouver Mall Dr, Vancouver, WA 98662-6156 (Formerly Ramada Inn)
Phone Number:
Region: United States > Washington > Vancouver
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 29 Hotels in Vancouver
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites Vancouver 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Days Inn & Suites Vancouver Hotel Vancouver
Days Inn And Suites Vancouver

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