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“Great place to stay in the Portland/Vancouver area” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Vancouver Portland North

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Holiday Inn Express Hotel & Suites Vancouver Portland North
Ranked #9 of 29 Hotels in Vancouver
Certificate of Excellence
Eddington, Maine
Level Contributor
194 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
“Great place to stay in the Portland/Vancouver area”
4 of 5 bubbles Reviewed 28 September 2013

Traveled to Portland for wedding.....short drive to Portland, but still convenient, excellent facility and very helpful/friendly staff.
comfortable, clean and good size room. Close to may restaurant choices.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Maine04428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, 5 October 2013
Good day Maine04428,

We thank you for your visit with us attending a wedding and your current review.
We are very happy you are pleased with your accommodations and lodging arrangements with us and want to say thank you.

We invite you to please return and stay with us soon

Respectfully yours,

Paul Weston
AGM Sales and Marketing Manager
Holiday inn Express & Suites, Vancouver, WA USA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

224 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 September 2013

Really enjoyed my stay here. Was in Vancouver, WA for a business trip recently and would like to recommend this Holiday Inn Express to any future business folk going to the area. The building is well maintained with a lot of amenities to take advantage of. The staff was very helpful answering all my questions in a professional but friendly manner. The room was very spacious and everything was neat and tidy. They have free high speed internet/wireless access and a great breakfast spread - which I thoroughly enjoyed while reading the paper before heading out. Two thumbs up.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tsong78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, 28 September 2013
Salutations tsong78,

Thank you for your recent stay with us and your two thumbs up review.
The staff and management are very pleased that we surpassed your expectations of what a great hotel should be.

I will pass your words of praise to our maintenance team honoring their hard work and commitment to total guest satisfaction.

When in the area on business, please return and stay with us in the future.
Our doors and our commitment to great guest satisfaction will always be there.

Kind regards,

Paul Weston
AGM - Sales and Marketing
Holiday Inn Express & Suites, Vancouver, WA USA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 14 September 2013

This hotel is only 5-8 minutes away from Portland, OR, and conveniently located off the freeway exit. A group of families stayed here while visiting Portland. We used the breakfast/great room as a hangout place to eat dinner we brought in, watch TV and play board games. We helped ourselves to the complimentary coffee, tea and apple cider throughout the day. The great room is converted to a breakfast area in the morning for complimentary hot breakfast. We love the pancake machine which by the press of a button, it pops out a small pancake in several minutes. It makes perfect size pancakes. Hot breakfast also includes but not limited to: biscuit & gravy, muffins, toast, boiled eggs, egg with melted cheese, yogurt, milk & cereal, bacon, sausages, juices, fruit. The female staff tending this busy area was very fast and tidy. She was always on the go to ensure food was replenished, counter and food trays were clean, and trash was removed before it overfilled. Only drawback is that they use styrofoam plates and disposable utensils which are not environmentally friendly.

Please consider tipping dedicated hotel staff for they only make minimum wage or less, and we wouldn't have a relaxing stay if it weren't for their hard work.

Rooms and hallways are very new and clean. Standard 2 queen bed rooms are roomy, and the beds were comfortable. I wish the vanity sink was located outside the bathroom for convenience though. The pool and jacuzzi were a big hit with the kids.

Only complaint is the elevator. Small, narrow hallway to the elevator doesn't allow guests or staff to squeeze through.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, 28 September 2013
Good day Ana L,

Thank you for taking the time to write a very good fair and balanced review.
We are happy that you enjoyed your stay with us and that you really enjoyed both the menu items offered for our breakfast but also the excellent service received by our breakfast attendant.
We are very pleased that you loved our beds and found the hallways very clean and guest rooms "roomy".

I did want to take a moment to address that our hotel is proud of our staff and its compensation policy. It is against labor laws in Washington State to pay regular employees less than minimum wage and it is one of the highest in the United States.
We do offer a living wage.

Although the hallway elevator area meets both UBC new construction and ADA requirements, we also wish it had a foot or so more space in width.
Please except my sincere apology for this.

We are reviewing for the possibility of expanding this area during a future remodel.

Again thank you for your great review of our hotel.
I will pass along your comments of praise to our Breakfast Attendant and Guest Service agents.

Please return to visit us soon and thank you for staying yourself; staying Holiday inn Express.

Sincerely yours,

Paul Weston
AGM - Sales and Marketing
Holiday Inn Express & Suites, Vancouver, WA USA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 7 September 2013

This is already my third time staying here this year...the first time I was actually in Vancouver, WA for a friend's wedding so this was the ideal spot to stay in terms of location BUT we liked it so much, it has become our go-to place for trips to Portland, and this time Cannon Beach. We went over the long weekend and even though it was busy, everything went smoothly. Every single time, they have offered excellent service; the staff is extremely helpful (and actually cheerful - some places, they only do what they need to do because it's a job - but these guys are seriously great).

The hotel property itself is extremely well maintained and clean. They have a full range of amenities, from a swimming pool, a lounge area, and a gym - which I have walked by multiple times thinking I should actually go in...but hey, you're on vacation. Best part, they actually have a whole cabinet full of DVD's you can borrow for free. Free. Wireless, movies galore, and a pretty well prepared breakfast = all free.

The rooms are spacious and the beds comfortable. They have great bath and body products and are on top of things when it comes to cleaning the rooms. All in all, a great stay and affordable for the amount of services provided.

I would have kept this info for myself but when you get great service and find a really amazing spot, you can't help but share it because they deserve it. Honestly, if you're visiting Portland or the Oregon Coast or even just driving through, I highly recommend staying here.

Well-maintained, clean, spacious rooms, a load of free amenities, friendly staff, and convenient.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank YJ H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, 28 September 2013
Hi YJ H,

Thank you for your positive in-depth guest review of our hotel.
We truly love what we do here and are happy to offer you the best possible service we can.

We know that you have many choices when you come to the Vancouver/Portland area; we thank you so much for choosing to stay with us!

I will pass along your words of praise to our Housekeeping and Guest Service agents.

Please enjoy the rest of your trip and again thank you for both the great review and lodging with us for the wedding. We look forward to serving you in the future.

Best wishes to you and your family,

Paul Weston
AGM - Sales and Marketing
Holiday Inn Express & Suites, Vancouver, WA USA
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Santa Barbara
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 September 2013

We got in late in the rain. The hotel was easy to find from the freeway, lots of parking and they were expecting us. The hotel was much nicer (a new highrise) than we expected. Convenient. Clean, big really nice room and a very comfortable room. We will definitely stay here again when we're passing through Vancouver. Nice to be a little bit away from the bustle of Portland Airport but just minutes away.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank judyr460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, 28 September 2013
Hi Judyr460,

We wanted to thank you for taking the time out of your busy day to write us a great review.

It is so important that guests such as yourself explain to fellow travelers what to expect when making hotel reservations. I must confess I have had trouble explaining to others that the hotel location is "Just right" when visiting the Vancouver/Portland area.

You have said it best when you said "Nice to be a little bit away from the bustle of Portland Airport but just minutes away".

We thank you also for the compliments regarding both parking, visibility of the hotel and most importantly the quality of the rooms at our hotel.

Please hurry back to us when visiting the area.

Happy travels to you and your family,

Paul Weston
AGM - Sales and Marketing
Holiday Inn Express & Suites, Vancouver, WA USA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bountiful, Utah, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

I arrived in the middle of the night and the front desk graciously checked me in and gave me a room close to the parking lot and made sure that I made it safely to my room. The room was spacious but the bathroom was a little small. I ended up extending my stay twice and they quickly accommodated me.

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, 28 September 2013
Hi Mary B,

Thank you for your recent review of our hotel. We are pleased that you found our hotel very safe and our guest service agents exceeded your expectations. Thank you for extending your stay with us not once but twice. It is very satisfying to us to please all our guests.

Please return to visit us soon for all your lodging needs.

Wishing you a safe journey,

Paul Weston
AGM - Sales and Marketing
Holiday Inn Express & Suites, Vancouver, WA USA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boise, Idaho
Level Contributor
79 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 14 August 2013

Likes:
+ Newish building, well-maintained and clean, as is typical of Holiday Inn Express hotels
+ Very spacious room, lots of space to stretch/move between beds and window
+ Standard room had a comfortable couch and TV area
+ Good location: convenient to PDX, as this is only a couple minutes off of I-5, but also near a mall and downtown Vancouver for lots of dining and shopping options

Dislikes:
- Painfully slow elevator
- Room design was very long, with only a small window. This prevented much natural light from entering the room further than the ~5 feet radius around the window. So it was nearly impossible to do/see anything in 85% of the room during the daytime without turning on a lamp. I am a fan of natural light, when available, so this really bothered me.
- Too few power outlets, and in inconvenient spots
- Orange cones were blocking off a number of parking spots, which made parking pretty limited, as the hotel was full. Every time I'd leave and return to the hotel, the spots they had blocked off would be different.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank stargirlssc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, Manager at Holiday Inn Express Hotel & Suites Vancouver Portland North, responded to this review, 20 August 2013
Dear stargirlssc,

I wanted to take a moment and thank you for your review.
It looks like we got most everything right based upon your comments.

Please except our apology for the delay in the elevator. Although it takes 17 seconds to travel from 1st to 4th floor, sometimes folks create delays holding the elevator door open on a different floor while working the luggage cart. I know when you are tired and waiting to get to your room this can seem like an eternity.

The hotel is laid out facing north-south not east-west as the sun travels. We find the rooms facing south are much brighter in the summer and when you stay with us in the future, we would be happy to find you a room in that section of our hotel.

The 14 coned parking stalls at the far side of the parking lot away from the hotel were reserved for a group of guest staying with us and working a late night shift project.
As we have 110 spaces for 91 rooms and we seldom have an issue with availability.
We apologize if you were inconvenienced in any way.

We do take seriously all guests comments and use them to train and educate our management and staff with the goal of providing a great hotel that guests love.

Thank you again for your kind words and balanced review.
We look forward to serving your lodging needs on your next visit to the area.

Sincerely yours,

Paul Weston
AGM – Sales and Marketing
Holiday Inn Express & Suites Vancouver, WA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Vancouver Portland North

Property: Holiday Inn Express Hotel & Suites Vancouver Portland North
Address: 7205 NE 41st St, Vancouver, WA 98662-6719
Phone Number:
Region: United States > Washington > Vancouver
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 29 Hotels in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Vancouver Portland North 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Stay Smart at our Hotel in Vancouver, Washington. Situated in the heart of Vancouver, our hotel's located near Portland, making it a premier place to stay for business and leisure travelers to the Portland-Vancouver metropolitan area. Guests can appreciate our convenient location within minutes of restaurants, shopping, movie theaters and corporate offices. If you're staying with us on business, then the Holiday Inn Express® Vancouver Portland North hotel's accommodations near Portland are sure to please. Feel free to take advantage of our 24-hour Business Center, which offers fax, copy, e-mail and print services. In addition, free high-speed Internet access is available throughout the hotel, so you can catch up on work from the comfort of your room. Every room has a microwave oven, refrigerator, flat screen TV and DVD player. From the Clark County Amphitheater to the Columbia River Gorge, our hotel's convenient location in Vancouver, Washington has it all. Spend the day shopping at the Westfield Shopping Center or have fun learning at the Fort Vancouver National Historic Site. And, since our hotel's near Portland, you're just minutes away from all this metropolitan area has to offer. The Holiday Inn Express® hotel offers a number of amenities to make your stay more enjoyable. Stop in each morning and enjoy our Express Start Breakfast Bar. We offer items like eggs, bacon or sausage or sausage gravy & biscuits, our signature cinnamon rolls and many more items, to start your day off right. Monday-Thursday evenings, we have a Manager's Reception, with complimentary beer, wine and soup bar and we have set up many discounts & complimentary food items with several area restaurants. Remember, we have the name you trust at a price you can afford so come be our guest tonight. ... more   less 
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