We had purchased a Groupon for this theater and while they were honored, there was no indication that you don't have to wait in the same line as other ticket buyers. It was pure chaos standing in the hallway of the mall where the ticket line is located. Noisy, crowded and with no signage that might've shown how to redeem previously purchased tickets. We waited our turn and then were told to go inside and show the Groupon to a different box office area and staff. A total waste of time. Then there's the ride in a very small elevator to the second floor where the theaters are, but you had to go back outside to the narrow hall area of the mall interior to board. It's ridiculous the way they designed this Cinetopia. It was our first time there and we found it to not be very user friendly. The other local Cinetopia location, in Cascade Park, is superior. As for the movie accommodations, the seats were okay (a little short) and the sound was just fine.
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