My wife and I recently stayed at there while visiting our college aged daughter. When my wife booked (several months in advance), she was told that it was the last room available for the dates we requested. I was concerned, as I doubt hotel operators follow the save the best for last mantra. Sure enough, we got to our tiny room in this well appointed New England B and B, and had one of the single worst nights....the heat was cranked up(we had no control), so we opened our windows to a very noisy night and early morning!i HOWEVER, Steve the very nice and on the case manager did cartwheels to improve the situation. Though it meant several moves, including one across the street to the sister property The Sewell Inn, we had fresh air and quiet from then on. Steve even carried our bags across the street and had someone repeat the action when we moved back into the Bertram.
The Inn is very well located and has a changing buffet for breakfast. All the staff was warm and helpful.
Every room is different and quite charming, as long as you choose wisely!
We would stay there again.
- Official Description (provided by the hotel):
- When traveling to Boston, the Bertram Inn serves as an oasis from the hustle of downtown Boston. Located two miles from the heart of the city and one block from public transportation, guests are able to remain close to the cultural and business centers of Boston yet return to the tranquility of a bed and breakfast. ... more less
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- Also Known As:
- The Bertram Hotel Brookline