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“warm and friendly”
Review of On the Park

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On the Park
Ranked #3 of 11 Brookline B&B and Inns
Falmouth, Massachusetts
2 reviews
“warm and friendly”
Reviewed 29 September 2013

I have recently completed my third stay at the Inn on the Park and look forward to many more when I am visiting the Boston area. Part of what has made my stays so enjoyable are the hosts, Betsy and Marcos. Long time residents of Brookline and deeply involved in the community, they shared their knowledge and enthusiasm in a way that engaged me and helped me. These are folks who care about making people comfortable: the atmosphere is warm and inviting, everything is clean, the neighborhood is safe and quiet and close to the T, restaurants, and stores and breakfast is the best I've had ( including my last trip to Europe) in any B&B or hotel.

  • Stayed August 2013, travelled solo
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Helpful?
Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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198 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Jerusalem, Israel
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 September 2013

My wife and I spent 5 nights at "On the Park" and planned to see boston. First of all the train station to center city is about 10 minutes walk but the train itself is very slow and takes about 25 mintues to reach center boston!
The room was clean but during our entire stay no one changed out towels or cleaned it.
Betsy and Marcos were nice and gave us a good map that we returned at the end of our stay. The big problem is that their breakfast was always the same, without variety and the worst part is that on our last day we had received for breakfast spoiled yogurt that smelled horrible. Marcos did apologize but unfortunately it wasn't enough since I already had stomach aches from the previous day when Marcos smelled the milk for my coffee (to make sure it was ok), gave it to me and still it must have turned sour!

  • Stayed September 2013, travelled as a couple
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Helpful?
4 Thank lotan l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnthePark, Owner at On the Park, responded to this review, 29 September 2013
We were very disappointed to see this review and welcome the chance to respond to it. When we reply to inquiries for our B&B, we describe in our email, that our location is " nearly equidistant (5-8 blocks) to two different branches of the Green Line of the T (Boston's public transportation system) that can take you into the heart of the city in 20 minutes." So the time it took to go downtown by public transportation should have been no surprise. Indeed, many people appreciate the oasis of calm and tranquility that our location offers, while located just blocks away from shops and restaurants, a great book store and a wonderful movie theater.

As with most hotels, inns and B&Bs today, we do not change the towels daily. Each room has an information sheet encouraging people to help themselves to fresh towels whenever they wish, and directing them to our linen closet. Our breakfast has been a source of great compliments from our guests as one can see from our reviews. The basics of breakfast consists of yogurt, granola, fresh fruit salad, and a changing array of freshly baked goods from our local bakeries.

Because the breakfast hour was already completed by the time you came to the dining room on the morning you described, Marcos wanted to be sure that you had fresh milk for your tea and coffee when you arrived. We make every effort to accommodate the needs of our guests and are very sorry that you left disappointed.
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Brookline, MA
1 review
Reviewed 26 September 2013

Eight family members traveled to Boston to visit our son and his wife. A baby shower was the destination celebration. Staying at ON THE PARK B&B was the perfect location for our "Home away from home." We were greeted with warm hospitality by Betsy and Marcos and all of our family felt at ease and comfortable. Breakfast was healthy and good and two items especially touched the hearts of our grandchildren: Cinammon Bread and Froot Loops for our grandson; not a regular on the menu, but on the table for him due to a peanut allergy. Betsy and Marcos were eager to please! We were quite busy visiting all of the historical sites in Boston, however, my fondest moments were sitting on the lovely porch as the children played in the beautiful neighborhood park. As a bonus experience, Betsy took me for a morning swim at Walden Pond - a memory to treasure! Abundant Thanks, Betsy and Marcos for accomodating our family and for sharing your friendship.

  • Stayed August 2013, travelled with family
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Helpful?
Thank photogit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonoma, California
1 review
Reviewed 26 September 2013

In Boston to visit family and friends, Betsy and Marcos' warm welcome extended that feeling of home. We stayed in a room with a shared bathroom, which took a bit of awareness and planning but was not problematic. Great location near Coolidge Corner with many shops, services and restaurants within walking distance - AND a bike share Hubway located at the end of the street. Will hope to stay again on our next visit to Boston.

  • Stayed September 2013, travelled with family
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Helpful?
Thank SomeGalCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 September 2013

Very cosy B&B, you immediatly feel "like home", especially thanks to Betsy & Marco kindness.
Located in a nice (quiet) neighbourhood, yet not far from several streets nearby full of nice restaurants. Walking distance from Tramway which takes you to downtown Boston in 20 minutes.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank TheBlackSad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 14 September 2013

Thumbs up. in a great neighbourhood. Very personal attention to guests. Respectful of the environment and comfortable. Marcos and Betsy are very nicer people to stay with. Local knowledge is good and they made time to visit with us I would welcome them on my home what else can I say

  • Stayed September 2013
    • Value
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Helpful?
Thank Junk5555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lichfield, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 September 2013

Booked this B&B, for 4 nights, back in February 2013, as the trip advisor reviews were very good. However, the overall service did not meet the expressed standards as stated in previous reviews.

When we arrived in August at 5pm, it was a surprise to learn that the proprietors were on vacation, not returning until our final evening. There was no one to receive us, but a note was pinned to the main entrance door, addressed to us, explaining where the key could be found and where our room was. It felt a little disconcerting, wondering around someone's home looking for our room and coffee making facilities.

The letter explained that a family member would be serving breakfast each morning. Unfortunately we are not able to comment on the proprietors hospitality as we did not meet them until late the evening before our departure.

Breakfast was simple, fruit, granola and a bagel, or rock cake each, just enough if you have a small appetite. The Bedrooms do not have an ensuite arrangement, but the bed was very comfortable. The shower was temperamental, perhaps could do with a service.
The house is located in a charming suburban neighbourhood, Coolidge Corner being just a short walking distance away. Plenty of fast food type cafe's with the usual type of fast food.

  • Stayed August 2013, travelled as a couple
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Helpful?
4 Thank LittleFlorence01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnthePark, Owner at On the Park, responded to this review, 18 September 2013
We read, with great regret, your review of our B&B on TripAdvisor, and are deeply sorry that your stay was a disappointing one. Because we are a small, family-run B&B, we are not able to provide 24-7 coverage to welcome each and every one of our guests, so we regularly leave notes for guests when we are unable to be here upon their arrival. Indeed, we indicate in our confirmation emails that this may be the case upon arrival. We appreciate the discomfort this caused you. We have never had similar feedback in the seven years we have had our business.

Like any small business owner, we do need to take time off from time to time, and it's unfortunate that the weekend we took away coincided with your visit. By leaving our adult daughter in charge of the B&B during our absence, we hoped to sustain the same personalized care and service that characterizes our B&B.

Your feedback is important to us and we appreciate your taking the time to write, even though it was painful for us to read.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about On the Park

Property: On the Park
Address: 88 Columbia St, Brookline, MA 02446-2432
Region: United States > Massachusetts > Brookline
Hotel Style:
Ranked #3 of 11 B&Bs / Inns in Brookline
Price Range (Based on Average Rates): £
Number of rooms: 3
Official Description (provided by the hotel):
Hundred year old house with parking, on a park, walking distance to public transportation, Boston University and Longwood Medical area. Great restaurants and shopping. ... more   less 
Also Known As:
On The Park Hotel Brookline

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