We needed a room for the night in the Brookline area of Boston and an internet search revealed a King Bed non-smoking room at the Holiday Inn Brookline for $199 plus $27 for parking in a self-park underground garage with too few handicap spots. We've stayed at this property a couple of times but not in the past 12 years...the place looks the same...a bit tired and worn but with great promise. The staff are pleasant and helpful. The rooms are decently appointed and the king beds an ample size. But hotel quality bedding with 600 plus thread counts, it was not. The sheets and pillowcases were pilled in spots and the extra pillows I asked for were lumpy. The room was not dusted well and the bathroom was compact with an odd shower stall that was directly in back of the toilet. Speaking of the toilet, the seat was not screwed in properly and slid from side to side; my husband complained about the toilet seat because it wouldn't stay up on its own. In order to pee, he had to hold the seat up - not sanitary. A complaint to the front desk at night about the toilet, which probably just needed to be tightened, went unheeded probably because there was no one on duty to fix it until the next day. Also, when you flushed the toilet the water leaked out of the handle onto the floor. The shower stall basin collected water and wouldn't drain properly leaving you standing or slipping in 2 inches of dirty water.
The walls and ceilings were thin and not sound-proofed. We could hear the people in the room above us, talking. While it was a warmer day in April, the air conditioner was running constantly and although the sign near the unit said that the thermostat near the bathroom controlled it, I found that it did nothing to control the room temperature.
The bed was uncomfortable in that it sagged in the middle hurting my back. I did not get a good night's sleep. My husband spoke with the manager about the issues and they comped us the parking and gave us a coupon to eat the self-serve (except coffee) buffet breakfast for free which would not have been worth the $12.95 per person, and gave us 50% off the room rate. So, we were satisfied with the result. For a Holiday Inn, the Brookline property is fairly large with a comfortable lobby, free cookies, TV sets, a bar, restaurant, pool and exercise room, which we did not have time to use. They need to change the beds to more comfortable ones and keep up the maintenance of the rooms. We would stay there again if we had to because of the location.
- Official Description (provided by the hotel):
- The Holiday Inn Brookline-Boston hotel is located just minutes from downtown Boston amidst the charming brownstones and tree-lined streets of historic Brookline. Our hotel is near Boston University, Boston College, Hynes Convention Center, Fenway Park (home of the Boston Red Sox) and many Boston Hospitals, including Children's Hospital, Brigham and Women's Hospital and Dana Farber Cancer Institute. The hotel offers free shuttle service to the Longwood Medical Area.The Holiday Inn Boston-Brookline has a beautiful hotel lounge and restaurant with room service located on our first floor serving you in our 6-story atrium under umbrellas and arches central to our indoor heated pool. This 225 room, pet-friendly Boston hotel also offers free Wi-Fi, fitness room, guest laundry and dry cleaning services, bell service, and an on-site parking garage. Planning a Boston wedding reception, event, or corporate meeting? Let the Holiday Inn Brookline-Boston hotel be your event venue. Our hotel has 4 large hotel meeting rooms accommodating 4 to 400 guests. We have a dedicated and friendly staff here to assist you with all of your event planning needs. Discover all Boston has to offer at the Holiday Inn Boston-Brookline hotel. ... more less
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- Also Known As:
- Holiday Inn Boston Brookline Hotel Brookline
- Holiday Inn Brookline
- Brookline Holiday Inn