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“Disappointing”

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Regency Fairbanks Hotel
Ranked #14 of 23 Hotels in Fairbanks
Reviewed 18 August 2014

We booked in here at short notice having spent the previous night in a similar hotel close-by for about the same price. We were shown to our room which stank of cigarette smoke and the chemical cleaners which had been used to try and expunge the odour. I asked to be moved and we were "upgraded" to a kitchenette room which had cheap polyester sheets instead of good cotton which had been in our original room. The bed was so worn out, saggy and uncomfortable my partner slept on his thermarest on the floor for the night. Breakfast the next morning was a bit of a disappointment but adequate. I would not stay here again.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank KipandKimba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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163 - 169 of 302 reviews

Reviewed 5 August 2014

Quiet and clean, convenient on east side of the city. Quirky and great
stuffed animal heads. But the hotel has an odd layout; wireless
network was flaky and unreliable; and breakfast (in the basement
restaurant) really bad. Awful coffee.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
1  Thank Monica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Spent two nights at the. Regency. Good location near downtown and major roads. Large, clean rooms. Good, hearty breakfast. Only complaint a little dated....could use a facelift. We would stay here again.

  • Stayed: August 2014, travelled with family
    • Location
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Thank jansenhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

The manager and staff was awesome and very good tonus. Very friendly. Great place to stay. Has a great restaurant in hotel with great food. Complementary breakfast. Has a bar with great atmosphere. If you r looking for a great place to stay in Fairbanks Alaska I recommend this one.



  • Stayed: June 2014
    • Value
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Thank Smithfir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

We stayed at the Regency Fairbands during our five-week driving trip to Alaska last month. It was our first experience at one of these hotels. It looked okay from the outside and, although there was a strip club across the street, there was also a Fred Meyer in the other direction, which was handy for me. We were appalled at the lack of cleanliness--especially the carpets; It reminded us of a truck stop. We stayed in some pretty "basic" hotels/motels on this trip, but this was one of the worst. I have a particular problem with cigarette butts around the entrance door.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
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Thank nwtraveler63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegencyFairbanksGM, General Manager at Regency Fairbanks Hotel, responded to this reviewResponded 4 August 2014

We are conveniently located Downtown. The description on the above bad experience sounds like the guest stayed at the Extended Stay in Fairbanks. The Regency is not located near a strip club nor either Fred Meyers. Please read all reviews and please take into account TripAdvisor has no concern for whether the person as actually stayed at a property.
Review on Expedia and Orbitz area little more accurate because a guest has to have had a previous stay to submit a review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

We stayed one night before driving to Denali. Check in was fast and easy. The room was clean, albeit outdated, but that added to the Alaska charm. The bar/restaurant downstairs had a great continental breakfast. It's a large area so you felt like you had some privacy from people opposed to other hotels where continental breakfasts are shoved in a corner. We would stay here again.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Kayakingfools
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

We stayed for two nights in May, checked out for road trip and then back for 5 more nights. Rooms are nice size and clean. Slight problem with check in on first arrival, we had been misinformed by an employee who did not work there anymore. The current late night clerk was not even apologetic about it. Dining is a weak point at this place but plenty of other places to pick from close by. Location is good.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Rooms
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Thank ColoradoCapelover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regency Fairbanks Hotel

Address: 95 10th Ave, Fairbanks, AK 99701-5072
Region: United States > Alaska > Fairbanks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Fairbanks
Price Range: £51 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Regency Fairbanks Hotel 3*
Number of rooms: 128
Official Description (provided by the hotel):
A small elegant property located in the downtown area of Fairbanks ... more   less 
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Also Known As:
Regency Fairbanks Hotel Alaska

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