This place cancelled our reservations without even telling us! We had chosen to stay at here since they advertised laundry service, and transportation to the train depot and airport and had booked two nights with them. We also called to confirm the lodging about 2 weeks prior to our stay. However, when we arrived at Fairbanks on the train, not only were they not there to pick us up but when we were called them, they told us they had closed. We did not receive any notification of this although they claimed that they let us know. We know for a fact that no messages were left at our home. Additionally, they went to no effort to help us with alternative lodging but basically left us on our own at the train station with no place to stay for the night. Thanks to help from some wonderful Alaska Railroad employees, we were able to find the last available room at a downtown Fairbanks hotel (which cost us more). This place really messed up a part of our trip and was totally unhelpful in fixing it. Do not try to stay here.
- Also Known As:
- Country Comforts Bed And Breakfast Fairbanks, Alaska