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“Clean with nice location.”

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Best Western Plus Chena River Lodge
Ranked #3 of 23 Hotels in Fairbanks
Certificate of Excellence
Houston, Texas
Level Contributor
288 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 635 helpful votes
“Clean with nice location.”
Reviewed 15 July 2012

First of all, this is not a 5-star rating of the posh hotel, but rather for its location. It is the closest hotel to the uiversity and real close to the airport. A big breakfast (expanded continental) is included. Hotel is new. Dont let the name fool you...you can't see the river, but it is close to it. Microwave, refrigerator in room. A plus: hugh Fred Meyer grocery store is across the street. Also close to Pioneer Park and Loose Moose: a good place to get souvenir Meats at good prices. Friendly staff. We had a nice stay!

Stayed July 2012, travelled as a couple
Helpful?
Thank MaltaBound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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747 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
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English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2012

We had two rooms. One was not as clean as the other and both smelled a bit damp. On the positive, the staff was very nice and the mattress was extremely comfortable. Much better than rhe Westmark.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CCKKIK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waynesville, North Carolina
Level Contributor
122 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 July 2012

Typical Best Western albeit WiFi didn't work in my room and I had to work out of the lobby. The receptionist struggled with my checking out and the manager left her handing with the issues.

  • Stayed February 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside, CA
Level Contributor
173 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
Reviewed 4 July 2012

Check-in was slow with only one person at the desk. The room had pleasant, modern decor with a pretty comfortable bed, though it sagged a bit. The air conditioner worked well but was noisy. Our room had a table and two chairs, a flatscreen TV, a large mini-fridge with freezer, and a microwave. The closet was small; our suitcase barely fit in it. The sink area was separate from the bathroom and had decent counter space and was well lit. The bathroom had a toilet and a large shower, but no bathtub. The bathroom fan was noisy. The showerhead was excellent, and we had plenty of hot water. Everything was very clean. We had to do some laundry and were frustrated because there was only one washer and one dryer (at $2.00 each per load). Loads backed up with multiple users. Across the street is a convenient Fred Meyer. The breakfast buffet was okay but not great, including hot and cold items.

Stayed June 2012, travelled with family
Helpful?
Thank 4 Joyful Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 June 2012

Nice hotel - clean and comfortable rooms with all amenities.
We arrived late - around midnight - and were led to believe that the hotel shuttle would be available to pick us up. After waiting more than 30mins and seeing all other shuttles pass more than once, we were forced to call a taxi and pay ourselves.
The front desk staff said they were expecting 20 arrivals and could not cope.
The breakfast was OK but there was an embarrassing lack of seating, forcing people to take food to their rooms, and those sitting to feel guilty about taking up space.
Other than those 2 points, the hotel was very good.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Denise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schaumburg, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 June 2012

My wife and I along with 2 cousins arrived in Fairbanks a day early for our 10 day Princess cruise-tour. We booked the Best Wester Plus Chena River Lodge due to it's proximity to both the airport and the Princess Fairbanks lodge where we would begin our tour the next day. We took a Yellow taxi from the airport to the hotel and when we tried to pay the driver he said the hotel gives him a voucher for the fare! The room was clean, comfortable with nice amenities such as flat screen TV, mini-fridge, etc. The morning breakfast bar was perfect for our needs supplying fresh fruit, waffle maker, scrambled eggs, sausage, potatoes, cereal, rolls and juice. When we asked the desk the best way to get to the Princess Lodge, she advised us that she would call them and have them send their shuttle over to the hotel - sure enough, the shuttle showed up within 10 minutes. We could not have asked for more from a short layover hotel.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Craig J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wasilla, Alaska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2012

We travel to Fairbanks every other week for business. This is the second time in a row we have stayed at this hotel. Both times we have had issues during check in. We dealt with the same lady both times. Each time we had to get our boss on the phone (even though we didn't get to the hotel until close to 10pm) becuase they couldn't find the credit card authorization form he had faxed over several days prior while making reservations. Needless to say, our boss was not happy and we were not happy having to deal with this hassle after working a 15 hour day. Once we got past the check in nightmare, the hotel was great. The rooms were very clean and the breakfast was fabulous. We are willing to give it another try. If check in goes smoothly this time, we are likely to keep using this hotel.

Room Tip: Do not choose a floor on the first floor. Every time someone moves in the room above you, you can he...
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Chena River Lodge

Property: Best Western Plus Chena River Lodge
Address: 1255 Tvsa Way, Fairbanks, AK 99709-4678
Phone Number:
Region: United States > Alaska > Fairbanks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Chena River Lodge 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge! ... more   less 
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Also Known As:
Best Western Plus Chena River Hotel Fairbanks
Best Western Plus Chena River Lodge Fairbanks, Alaska

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