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Best Western Plus Chena River Lodge
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Reviews (805)
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All reviewsclose to the airportwafflesfred meyerthe breakfast areaconvenient locationplug inschena riverfront desk stafffree breakfastgreat place to staybeds were very comfortablenice roomclean hotelup to daterooms are largestaff was very friendly and helpfulthird floor
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Reviewed 22 April 2014

I stayed four nights in April and found the staff to be very friendly and helpful. The room was very nice and comfortable, and the curtains and blknds easily darken the rooms for day sleeping if you are out watching the northern lights or if you happen to be there during the long daylight hours of summer. The main parking lot is small but there is plenty of parking in a secondary lot. It was a great stay.

  • Stayed: April 2014
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1  Thank DigitalTouron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 1 May 2014

Blackout curtains are essential to life in Alaska with our long days of daylight in the summer. They are very helpful. I would like to thank you for staying with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

Wonderful staff!~ friendly and helpful. The breakfast is very good. The ladies who help with the breakfast are great.Bella at the front desk was a pleasure to deal with.Autumn and Jackie were also very good at their jobs.It felt more like a restaurant then a hotel breakfast. I would definitely recommend this hotel to anyone who travels to Fairbanks. Clean rooms, friendly staff,good food. A winner all around.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank 6443zig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 1 May 2014

I completely agree with you. Autumn, Jackie and Bella are wonderful individuals. We are very proud to have them working at the Best Western Plus Chena River Lodge. They saw your comments and asked me to thank you.

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Reviewed 20 April 2014

We stayed here one night either side of a longer stay in fairbanks. The hotel is close enough to the airport and railway station - one tip, with 2 companies the best western will pay for your transfer as long as you get the taxi driver to wait. This was a great service, just wish we had known about it before we arrived!
Beds were comfy, location was decent (not much around if you dont have a rental car) breakfast included however only enough seats for maybe 20 people. We were on the first floor and it seemed really noisy above us til early hours of the morning.
Staff were lovely. Would probably stay here again for a short stay.

  • Stayed: March 2014, travelled as a couple
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Thank jjKovacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 1 May 2014

We are delighted you enjoyed your stay with us and had the opportunity to visit both of our locations in Fairbanks.

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Reviewed 14 April 2014

This is a great hotel to stay at. I will stay here again while in Fairbanks. The value and service for this hotel was great. Bed are comfortable and staff is very nice and professional. Location was close to airport and food which made it very nice for travel.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 1 May 2014

Nancy,
Thank you for your kind remarks. I am happy you enjoyed your stay.

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Reviewed 8 April 2014

We stayed here during a recent 4 night trip to Fairbanks to see the Northern Lights. The hotel is excellent. The room was very nice, the bed was absolutely the best bed we have ever slept on in any hotel - and that includes some 5 star hotels! The breakfast was really good, including omelets and waffles. The only problem we had is that we were in room 210 which is directly above the breakfast area and is somewhat noisy during the breakfast hours. Since we were up every night until 2 or 3 in the morning, we slept in late and noticed the noise. Other that that, everything was perfect.

Room Tip: Avoid room 210 if you sleep late.
  • Stayed: March 2014, travelled as a couple
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1  Thank ChuckBrooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 1 May 2014

Chuck,
I've heard from many of our guests that the beds in the rooms are very comfortable. It makes me want to try one. :)

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