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Best Western Plus Chena River Lodge
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Reviews (802)
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All reviewsclose to the airportwafflesfred meyerthe breakfast areaconvenient locationplug inschena riverfront desk stafffree breakfastgreat place to staybeds were very comfortablenice roomclean hotelup to daterooms are largestaff was very friendly and helpfulthird floor
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462 - 467 of 802 reviews
Reviewed 24 April 2014

Chena River Lodge, Best Western Hotel in Fairbanks, Alaska is a wonderful, quiet, comfortable place to stay whether you are on vacation, or in town for business. The bed was comfortable, clean room, nice decor. Good TV and a place to hook up your computer with wifi. People working there were all very nice and helpful. I would sincerely recommend this hotel to anyone needing a comfortable place to stay, convenient to all places in town and reasonable. The breakfast that was served there was very good, lots of choices and delicious. I will certainly stay there each time I go to Fairbanks from now on. And I will recommend the hotel to anyone going there.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
2  Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 1 May 2014

Mary,
I am so happy to hear that you enjoyed your stay with us. It was exciting to see that you enjoyed our breakfast, we've worked very hard on it. Hope to see you next time you're in Fairbanks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

I stayed four nights in April and found the staff to be very friendly and helpful. The room was very nice and comfortable, and the curtains and blknds easily darken the rooms for day sleeping if you are out watching the northern lights or if you happen to be there during the long daylight hours of summer. The main parking lot is small but there is plenty of parking in a secondary lot. It was a great stay.

  • Stayed: April 2014
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1  Thank DigitalTouron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 1 May 2014

Blackout curtains are essential to life in Alaska with our long days of daylight in the summer. They are very helpful. I would like to thank you for staying with us!

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Reviewed 21 April 2014

Wonderful staff!~ friendly and helpful. The breakfast is very good. The ladies who help with the breakfast are great.Bella at the front desk was a pleasure to deal with.Autumn and Jackie were also very good at their jobs.It felt more like a restaurant then a hotel breakfast. I would definitely recommend this hotel to anyone who travels to Fairbanks. Clean rooms, friendly staff,good food. A winner all around.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank 6443zig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 1 May 2014

I completely agree with you. Autumn, Jackie and Bella are wonderful individuals. We are very proud to have them working at the Best Western Plus Chena River Lodge. They saw your comments and asked me to thank you.

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Reviewed 20 April 2014

We stayed here one night either side of a longer stay in fairbanks. The hotel is close enough to the airport and railway station - one tip, with 2 companies the best western will pay for your transfer as long as you get the taxi driver to wait. This was a great service, just wish we had known about it before we arrived!
Beds were comfy, location was decent (not much around if you dont have a rental car) breakfast included however only enough seats for maybe 20 people. We were on the first floor and it seemed really noisy above us til early hours of the morning.
Staff were lovely. Would probably stay here again for a short stay.

  • Stayed: March 2014, travelled as a couple
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Thank jjKovacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 1 May 2014

We are delighted you enjoyed your stay with us and had the opportunity to visit both of our locations in Fairbanks.

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Reviewed 14 April 2014

This is a great hotel to stay at. I will stay here again while in Fairbanks. The value and service for this hotel was great. Bed are comfortable and staff is very nice and professional. Location was close to airport and food which made it very nice for travel.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 1 May 2014

Nancy,
Thank you for your kind remarks. I am happy you enjoyed your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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