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“Great Place and Reasonable”

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Best Western Plus Chena River Lodge
Ranked #3 of 23 Hotels in Fairbanks
Certificate of Excellence
Severna Park, Maryland
Level Contributor
409 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
“Great Place and Reasonable”
Reviewed 27 May 2014

Hotel will pay for cab fare to and from hotel. It is conveniently located and a couple places to eat are in walking distance. A week earlier we had stayed at Pike's Landing and found the Best Western to be a lot better and a lot cheaper. It does lack the character of Pike's.
Front desk staff very helpful and friendly. The free breakfast was also above average for a Best Western. We will stay here when we return to Fairbanks.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank dennis w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, Front Office Manager at Best Western Plus Chena River Lodge, responded to this review, 13 June 2014
Dennis- Thanks for your comment about our breakfast, we've worked hard on making it unique. We look forward to seeing you again.
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756 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Half Moon Bay, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 May 2014

I stayed here at the end of March and was very pleased.

Due to the convenient location I did not need to rent a car. The hotel paid for the short cab ride to and from the airport (check with them first to make sure you use the right cab company) and there was a bus stop just a few minutes walk from the hotel in front of Fred Meyers (which is where I got most of my food plus there's a Starbucks inside.)

The receptionists were all very friendly and at all hours of the day. I was sick one day and the receptionist provided me with a choice of free aspirin or acetaminophen packets available to guests. She also offered me ibuprofen from her own purse since I had asked for Advil. And the next day she asked how I was doing.

I would definitely stay here again if I visit Fairbanks in the future.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hiker_girl_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, Front Office Manager at Best Western Plus Chena River Lodge, responded to this review, 12 June 2014
Thank you for taking the time to write about our hotel. Customer service is definitely our number one priority. We appreciate your loyalty to our brand.
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Toronto, Canada
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 May 2014

The hotel is only 5 minutes away from the Fairbanks International Airport. I arrived at night and really tried so it was perfect!!! The receptionist was very friendly and helpful. Room is spacious with free wifi. It's actually more modern than I expected they must have refurnished. Washroom is clean. Breakfast is very decent. I will stay there again.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, Front Office Manager at Best Western Plus Chena River Lodge, responded to this review, 21 May 2014
Thomas-

I am very happy to hear you were pleased with our service and accommodations. Thank you for staying with us and we look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairbanks, United States
1 review
Reviewed 13 May 2014

Desk clerks are friendly, rooms are great, bed is comfortable, no pool but that was OK. Breakfast is continental. Breakfast starts late on weekends so go down there too early, even if the book in your room tells you it starts earlier. Overall, it was a decent place to stay, would stay again if I'm in that area of Fairbanks.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank Tracy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, Front Office Manager at Best Western Plus Chena River Lodge, responded to this review, 21 May 2014
Tracy-

I'm glad you were satisfied with your stay. I apologize for the confusion over breakfast times. Hope to see you when you come back to Fairbanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kerang, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 May 2014

we stayed six nights the room was very nice and quite. the staff were very helpful and friendly the bed was very comfortable. great range at breakfast. i would recommend this hotel to anyone and will stay again

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dean a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, Front Office Manager at Best Western Plus Chena River Lodge, responded to this review, 21 May 2014
Dean-

Thank you for the nice review. I'm happy you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wasilla, Alaska
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 April 2014

Chena River Lodge, Best Western Hotel in Fairbanks, Alaska is a wonderful, quiet, comfortable place to stay whether you are on vacation, or in town for business. The bed was comfortable, clean room, nice decor. Good TV and a place to hook up your computer with wifi. People working there were all very nice and helpful. I would sincerely recommend this hotel to anyone needing a comfortable place to stay, convenient to all places in town and reasonable. The breakfast that was served there was very good, lots of choices and delicious. I will certainly stay there each time I go to Fairbanks from now on. And I will recommend the hotel to anyone going there.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this review, 1 May 2014
Mary,
I am so happy to hear that you enjoyed your stay with us. It was exciting to see that you enjoyed our breakfast, we've worked very hard on it. Hope to see you next time you're in Fairbanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2014

I stayed four nights in April and found the staff to be very friendly and helpful. The room was very nice and comfortable, and the curtains and blknds easily darken the rooms for day sleeping if you are out watching the northern lights or if you happen to be there during the long daylight hours of summer. The main parking lot is small but there is plenty of parking in a secondary lot. It was a great stay.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DigitalTouron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, General Manager at Best Western Plus Chena River Lodge, responded to this review, 1 May 2014
Blackout curtains are essential to life in Alaska with our long days of daylight in the summer. They are very helpful. I would like to thank you for staying with us!
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Additional Information about Best Western Plus Chena River Lodge

Property: Best Western Plus Chena River Lodge
Address: 1255 Tvsa Way, Fairbanks, AK 99709-4678
Phone Number:
Region: United States > Alaska > Fairbanks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Chena River Lodge 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge! ... more   less 
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Also Known As:
Best Western Plus Chena River Hotel Fairbanks
Best Western Plus Chena River Lodge Fairbanks, Alaska

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