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“Best experience in a chain hotel I've ever had”

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Best Western Plus Chena River Lodge
Ranked #7 of 24 Hotels in Fairbanks
Certificate of Excellence
Reviewed 5 March 2010

I can't say enough good for this Best Western hotel. When I stay at chain hotels, I don't expect much. This experience proved the exception to the rule. This hotel is a little bit out of the way for those without a car -- though a colleague drove me to the university, downtown, and surrounding areas -- not a good location if you depend on walking. The HVAC control is perfect -- very important when the outside temp in March hoovers around zero, but the rooms were never stuffy, overheated or too cold. Staff was delightful, and they provide shuttle service to and from the airport

  • Stayed: March 2010, travelled on business
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Thank NancyCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWestern C, Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 24 May 2017

Dear Valued Guest,
We are so happy you chose to stay with us and enjoyed your stay! We hope to see you in the future.
Best Regards,
Kristen Koch
Front Desk Manager

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757 - 763 of 792 reviews

Reviewed 7 January 2010

Second time to Alaska, brand new hotel, big rooms comfortable beds. I will definitely stay here again. Customer Service was great. I am in the hospitatily business and was impressed with the quality of the rooms and the price point.

  • Stayed: January 2010, travelled as a couple
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Thank calliesingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, Assistant General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 6 February 2010

Thank you for your comments regarding your stay at with us. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. I have passed on your comments to the staff member. We look forward to serving you again the next time you are in Fairbanks.

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Reviewed 16 October 2009

booked this hotel for the good price. found out this hotel was new, with large rooms, very good beds and a large bathroom with a shower, no bath, liked the shower.
the included breakfast is "continental". for us more than enough. there are not many tables to sit by, but so we did meet fellow travellers. When we asked for a good restaurant in the neighbourhood they offer us to bring us and pick us up again.

  • Stayed: September 2009
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1  Thank aspotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, Assistant General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 6 February 2010

I want to thank you for using our facilities. We are delighted that you found your stay so pleasant.

I have passed on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

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Reviewed 23 September 2009

way nice, new
flat screen, with hbo, very fast wireless, air conditioning
the beds are way comfy and soft
great shower
right across the street from freddies and safeway, taco bell too and quiznos

  • Stayed: September 2009, travelled on business
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Thank rob28369d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, Assistant General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 6 February 2010

Thank you for taking the time out of your schedule to write such a complimentary review.

Thank you for your kind comments regardnig our staff and service to you at our hotel.

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Reviewed 22 July 2009

New hotel, very nice, clean rooms, comfortable beds. Very noisy, seems that the room doors slam shut when let go and you can hear every door close. The breakfast is nothing special, but it's food

  • Stayed: July 2009, travelled with family
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Thank Hank71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, Assistant General Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 6 February 2010

Thank you for taking the time to write about your visit at the Best Western Chena River Lodge.

Your cooment on our performance were most generous and shall be passed on to the staff members. It is always gratifying to know that our efforts are effective and appreciated.

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Reviewed 2 weeks ago
Google Translation

  • Stayed: November 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile
Google Translation

Stayed: September 2017, travelled with friends
Thank Kurzbauer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChenaRivergm, Manager at Best Western Plus Chena River Lodge, responded to this reviewResponded 13 September 2017

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Additional Information about Best Western Plus Chena River Lodge

Address: 1255 Tvsa Way, Fairbanks, AK 99709-4678
Phone Number:
Region: United States > Alaska > Fairbanks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Fairbanks
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
Price Range: £56 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Chena River Lodge 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge! ... more   less 
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Also Known As:
Best Western Plus Chena River Hotel Fairbanks
Best Western Plus Chena River Lodge Fairbanks, Alaska

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