Overall: The hotel was fairly nice, with a good location if you like the peace and quiet. However, do not expect too much from the staff. They are not very friendly. However, if you will only be in Fairbanks a few nights and need a cheap place to sleep this would be an ok option. Just do not have high expectations on arrival.
In depth review:
The housekeeping staff ignored the "do not disturb" sign on the door and would either "clean" my room or call me to ask if I needed anything while I was still sleeping. I use the term for "clean" very loosely in this context. The housekeeping staff would make the bed and replace the towels. They did not vacuum, wipe down the counter top, tub or toilet. They did however manage to through away a pile of paper that was sitting on the TV stand, which I still needed. They also managed to turn my A/C down to 68 degrees (which is cold for me) and turn down my fridge so my food froze and was ruined. The front desk people were surly and I had to ask for my diamond member perks when I arrived (not usually the case). When I left they did not ask me about my stay, just if I wanted the receipt. The business center is one terribly slow computer and scanner/printer. I would not suggest trying to use the scanner/printer as it takes a long time and is right down in the lobby where you have no peace. The hotel was recently remodeled however there were dings in all the furniture and the sink piping dripped. As another person noted housekeeping left the laundry door open numerous times. I haven't seen that happen at another hotel and it is just plain unattractive.
This experience has turned me off from Best Westerns in general and I will no longer be staying at this chain.
- Official Description (provided by the hotel):
- Whether guests are here for an event at Pioneer Park, Growden Memorial Park or The Carlson Center , our Fairbanks hotel is conveniently located close to all. Newly remodeled and nestled in a quiet wooded area, within the Fairbanks city limits guests at our Fairbanks hotel can easily get away from it all. Enjoy splendid, spacious rooms designed with comfort in mind. Luxury bedding is featured in each room, and our friendly staff members are committed to making guests as comfortable as possible. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Fairbanks
- Fairbanks Comfort Inn
- BEST WESTERN PLUS Pioneer Park Inn Fairbanks, Alaska