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“great place but check-in staff is horrible”

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Best Western Plus Pioneer Park Inn
Ranked #5 of 23 Hotels in Fairbanks
Certificate of Excellence
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“great place but check-in staff is horrible”
Reviewed 17 May 2014 via mobile

The check-in staff.. Wow... It's a shame that they are the first people to greet you because they were absolutely rude and acted like they didn't know how to answer simple questions.

We've been traveling for 2 1/2 weeks and have stayed in mostly best western plus in other states, but this one has the most comfy beds. The breakfast and the breakfast attendant were fabulous.


We would probably stay there again, but we hope to never deal with some of their staff members again.

Stayed May 2014, travelled on business
Helpful?
2 Thank Brittbritt2304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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422 reviews from our community

Traveller rating
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    53
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    10
See reviews for
129
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
Reviewed 17 May 2014

Pleasant stay – It was easy to get to from the airport to the hotel. It was easy to get around Fairbanks from this hotel and get to work site. Staff went out of there way to make the stay a pleasant one

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchorage, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2014

I had a great experience. The room was in excelent shape and the staff were pleasant. I would recommend this hotelto anyone. The breakfast was exceptional with eggs, sausage and the whole works. Not just muffins, waffles and cereal.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ronald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Hood, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 April 2014

we are an army family in the middle of moving from alaska back to texas. the movers had taken all our stuff already so we decided to get a room. i booked with best western pioneer park for the indoor pool and we LOVED IT!!!! great service, friendly staff!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank anababee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meridian, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 April 2014

Clean and comfortable. Quiet and convenient. Nice Staff. Can always count on Best Western. I find them the same about everywhere I go. I appreciate the AAA discounts and Best Western Membership opportunities.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 8 April 2014 via mobile

I really enjoyed my 2 night stay, the room had the most comfortable hotel bed I have had to date! My king room was quite large, even a area I could set up my yoga matt :) The front desk ladies were so personable, made you feel right at home;)!! They took the time to write down and map out numerous things to do and where to eat :)!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairbanks, United States
1 review
Reviewed 8 April 2014

Was very impressed with the cleanliness and convenience to Pioneer Park and downtown. The beds are very comfortable and breakfast is a nice addition. We were in town for a curling tournament and the staff was great to work with even when we came back at 4:00 in the am after a tournament game.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jason A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Pioneer Park Inn

Property: Best Western Plus Pioneer Park Inn
Address: 1908 Chena Landing Loop, Fairbanks, AK 99701-2704 (Formerly Comfort Inn)
Phone Number:
Region: United States > Alaska > Fairbanks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 23 Hotels in Fairbanks
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Pioneer Park Inn 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Whether guests are here for an event at Pioneer Park, Growden Memorial Park or The Carlson Center , our Fairbanks hotel is conveniently located close to all. Newly remodeled and nestled in a quiet wooded area, within the Fairbanks city limits guests at our Fairbanks hotel can easily get away from it all. Enjoy splendid, spacious rooms designed with comfort in mind. Luxury bedding is featured in each room, and our friendly staff members are committed to making guests as comfortable as possible. ... more   less 
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Also Known As:
Comfort Inn Fairbanks
Fairbanks Comfort Inn
Best Western Plus Pioneer Park Inn Fairbanks, Alaska

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