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“Not a place to choose if you're looking for a good night's sleep”

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Aloft New York Brooklyn
Ranked #23 of 72 Hotels in Brooklyn
Reviewed 17 June 2014

We stayed here for 4 nights. The hotel itself is nice and fairly clean. The main problem we had was that the walls were paper-thin. None of the room doors closed quietly so we could hear other doors slamming shut at all hours. We heard every time the elevator opened and closed too. One night the people next to us invited about 20 people to their room for a party, we could hear every word they said and the music they were listening to. We were trying to sleep but we decided to call the front desk if the party went past midnight. We had to call 4 times. After security evacuated half the room and told them they would be fined for smoking, the rest of the partiers got even louder and snuck up the ones who were evacuated. The second time security came our neighbors refused to open the door and we could smell weed throughout the hallway and in our room, so the front desk called the police. The party finally dispersed at 2:30am then 4 NYPD officers came to break it up at 3am but everyone had already left. Needless to say, we didn't sleep much that night since we had to wake up at 6am. Each time we called the front desk we asked that our room be moved but they just said "we've had complaints from other guests about your neighbors too so we'll take care of it." In the end we were not compensated for this inconvenience. Overall we were disappointed because all we wanted was a good night's sleep.

  • Stayed: June 2014, travelled with family
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Thank CnB2011fl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean P, General Manager at Aloft New York Brooklyn, responded to this reviewResponded 29 June 2014

Dear CnB2011fl,

I sincerely apologize for the unruly guests that evening, I was briefed by my overnight team and hope the circumstances were different. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Hopefully you can give us a second chance by coming back. I thank you for your posting. safe Travels

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486 - 492 of 1,039 reviews

Reviewed 17 June 2014

The only problem we had with this area is that all the businesses in the neighborhood shut down earlier, so we had to make sure we ate before coming back to the hotel. We had to avail ourselves to the somewhat pricey snack bar in the lobby. Everything in the hotel itself was quite comfortable and clean, we had no complaints. I would definitely stay here again.

Room Tip: Higher above the street...and farther away from the elevator makes for less noise
  • Stayed: May 2014, travelled as a couple
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Thank Antonia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean P, General Manager at Aloft New York Brooklyn, responded to this reviewResponded 29 June 2014

Dear Oscant,

Yes you are correct; the shopping center near us close by 9PM, the good news, downtown Manhattan is open late and only one stop away on the subway. Thank you for the great review - We are glad that you enjoyed your stay and hope to see you again very soon!

Sincerely,

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Reviewed 17 June 2014

This place is a great use of Starwood points. Hotels in Manhattan are notoriously expensive and tiny. aloft provided a very convenient way to get anywhere we needed to be since many major subway lines are nearby. The rooms were typically small, but well appointed.

Two potential drawbacks. First, downtown Brooklyn is not where a tourist wants to be. But it's easy walking distance to more desirable areas such as Brooklyn Heights or Cobble Hill. Second, it took us several tried to get a clean duvet since ours had a stain on it. But these two downsides are outweighed by the convenience and the value.

  • Stayed: May 2014, travelled as a couple
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Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean P, General Manager at Aloft New York Brooklyn, responded to this reviewResponded 29 June 2014

Dear Paul K,,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

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Reviewed 15 June 2014

We needed a place for one night in Brooklyn prior to a cruise. Aloft was the perfect find.
We found a wonderful restaurant just a few blocks away. The drive to the cruise dock was a piece of cake. A bagel stand just across the street made it feel like "real New York."
Dog accommodation was no trouble. We brought a travel crate, so we were confident leaving him in the room while we went out to dinner. The staff welcomed him with lots of petting and sweet talk.
The room was bigger than expected for a NYC property, and the king-sized bed was fabulous.
We will look for Aloft next time we're in Brooklyn and anywhere else as well.

Room Tip: Others have complained of neighbor noise in double rooms. We did not have any trouble with our king...
  • Stayed: June 2014, travelled as a couple
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1  Thank Darin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean P, General Manager at Aloft New York Brooklyn, responded to this reviewResponded 29 June 2014

Dear DarinF,

Thank you for the great 5-Star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

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Reviewed 14 June 2014

While trying to find a reasonable accommodation during our visit to NY, came across aloft. Though I was sceptical about staying in Brooklyn with the distance etc from all sights & sounds, but given the Starwood brand hotel and the proximity to subway stations (per the website) and of course the reasonable tariff for the room made it our choice. The hotel had a modern twist to it but retained the basics of great Starwood hospitality!

Check-in: The check-in was extremely smooth and quick.

Access: as the hotel website suggests, the hotel is within 5-10 minutes walking distance from at least 4 subway stations which then takes you to any place uptown or downtown. So it wast far from Manhattan at all and we could actually come back in the evening for a quick rest before heading back into town. It is 2 mins walk from the Fulton Street which has various stores (like Gap, Banana Republic, Macy's, Nordstorm) and also a few eating places close by. For someone who gets overwhelmed with huge stores, these were a relief and I actually managed to shop a fair bit in these stores. The hotel is next to Sheraton which had a starbucks also...Also cafes like Shake Shack, Au bon pain etc were also 5 mins walk away.

Accommodation: The room (we had booked at a higher floor basis reviews from other TripAdvisors) was spacious enough with sufficient luggage storage as well as desk space. Free wi-fi was extremely welcome! The bed was extremely comfortable which meant a great sleep after a fun day in town. The bathroom was, as expected, small but convenient. The only drawback for me was putting the coffee maker on the same slab as the wash basin...not what I wanted but a minor cross!

Others: The hotel has a take-as-you-go breakfast, which we didn't try. We walked down to Junior's on the staff's recommendation and had a typical American diner experience. The lobby area is very well done and different from other properties.

Room Tip: Higher floors with street view are good. Does give you a view above the buildings nearby.
  • Stayed: May 2014, travelled as a couple
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Thank NBharadwaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean P, General Manager at Aloft New York Brooklyn, responded to this reviewResponded 29 June 2014

Dear NBharadwaj,

Thank you for the great and extensive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Safe Travels

Sincerely,

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Reviewed 11 June 2014

While out of the way, the hotel has great subway access to many lines, making it easy to go west to Manhattan or East to Queens and JFK. It is only a stone away from the Brooklyn Bridge. The room is a decent size for New York and well furnished. You get a real coffee machine, a fridge, plenty of desk space, a safe big enough for laptop and a funky/retro alarm clock. The bedding and towels are of good quality and the bed is really comfy. The shower is excellent. I would suggest that you get your breakfast elsewhere as there is not much to choose from. Computers are provided but the printers would not print for the two nights I was there. Wi-fi is good and fast.

Room Tip: Room 402 is above the Roof Terrace (only open at weekends) and facing a construction site which has...
  • Stayed: June 2014, travelled solo
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Thank NathalieFlore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean P, General Manager at Aloft New York Brooklyn, responded to this reviewResponded 29 June 2014

Dear Guest,

Thank you for the Five Star great review ! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

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Reviewed 9 June 2014 via mobile

Overall it's been a good experience. There are a few things to be aware of. First check in reps do not tell folks about the elevator which equals crappy customer service. You can't see the sign either cause it's super dark in it to get a nightclub feel. You have use your key card to use the elevator to get off on the right floor. There is no sound proofing or lack of sound proofing. Rain woke me up at 5 am and I am a heavy sleeper. If you are above the 22 floor you can hear the club music. To get the roof top bar, you have exit hotel and go 2 doors down. Parking is $35 per day with one free leave per 24 hrs. Parking guys were shady and some had no teeth. Subway 3 train is on the same block easy access. 3 stops to Manhattan (10 mins).

Stayed: June 2014, travelled as a couple
2  Thank sandra s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean P, General Manager at Aloft New York Brooklyn, responded to this reviewResponded 29 June 2014

Hello Sandra S.,

Thank you for taking out the time to share your experience with us. I apologize you had difficulty using your key card to access the floors; we have this measure in place to protect our guests. We hope you come back soon. Safe Travels.

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Additional Information about Aloft New York Brooklyn

Address: 216 Duffield Street, Brooklyn, NY 11201-5303
Phone Number:
Region: United States > New York > Brooklyn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#19 Business Hotel in Brooklyn
Price Range: £117 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft New York Brooklyn 3*
Number of rooms: 176
Official Description (provided by the hotel):
Just minutes from the Brooklyn Bridge and downtown Manhattan, Aloft Brooklyn offers a hip and exciting accommodation with an urban-influenced design and a social scene that's always a buzz. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Agoda, Ctrip TA, 5viajes2012 S.L., Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Aloft New York Brooklyn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aloft New York Brooklyn Hotel Brooklyn

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