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“Service above and beyond”

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Fairfield Inn & Suites New York Brooklyn
Ranked #20 of 72 Hotels in Brooklyn
Certificate of Excellence
Erie, PA
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Service above and beyond”
Reviewed 31 May 2014

My daughter and I stayed at the Fairfield on May 28th for one night. The staff here could not have been more accomadating. Vijay at the front desk was very helpful and friendly. The lobby is bright and inviting. The lower level has a business center, fitness area and breakfast lounge. The breakfast in the morning was surprisingly expansive. The room was clean and quiet. This was my second visit to this hotel, and I knew the location was ideal for seeing family in Brooklyn and for sightseeing in Manhattan.
I came into the city for my son's graduation from Brooklyn College. At the last minute, because of his health my husband had to cancel, so I decided to try to shorten my trip. It was at that time I discovered that I had made the mistake of booking through a third party. My three day trip had been prepaid and I was not able to modify the reservation. Just a warning to others to be very careful in your searches. I thought I was dealing directly with the hotel, but found out too late that I had booked through an international company who was very unwilling to make any changes.
Manager Anthony really came through for me. He was able to split up my reservation, so that I can use the two prepaid days for a return visit in June. It is the extra effort and superior customer service that will keep me coming back to this hotel.
Thank you again Anthony, see you next month.

  • Stayed May 2014, travelled with family
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Helpful?
4 Thank SheilaErie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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633 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (192)
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English first
Brooklyn, New York
1 review
Reviewed 30 May 2014

GREAT staff (especually Vijay, Anthony, Carmen, Maico, and others) are friendly efficient and seem to care about doing a great job. Rooms clean, well apportioned, and about as large as you get in the NYC area. About 1.5 mile nice walk to Brookyn Hieghts and DUMBO, and the same from the Brooklyn museum, botanical gardens, etc. Nice roof patio with excellent view too. Some city noise in early morning, but is about the same or less than other hotels in the city. Actually fairly kicked back compared to staying in Manhatten proper. Lots of tourists from all over Europe and Asia blowing throw in the spring and summer make elevator rides and breakfast fun. Stayed at thi shotel for 39 days so far in 2014 with several of those stays being 10 days and over. Staff always tried to be accomodating. Example is placing me at secluded end of a wing.

Room Tip: 5th floor has ice machine in the middle (maybe every other floor too) DON'T get a roon in the mi...
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Green Features: new clean nice place in and out of rooms. Most times of day you can find folks cleaning/sweeping/mopping and will smile and greet you as you pass.
  • Stayed April 2014, travelled on business
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Helpful?
Thank Hugh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington, IL
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2014

Friendly front desk. Had room with good view of New York City
Room was clean! Room was small. We were gone most of day so it was ok. Decent free breakfast. Get down early for best selection. Outside noise can be heard in morning. Night was fine. This hotel represents the Marriott brand very well.

  • Stayed May 2014
    • Value
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    • Cleanliness
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Helpful?
Thank bbigdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 May 2014

I recently stayed at this hotel with my young family. The hotel was in a very safe location and was maybe 10 minutes to the Barclay MTA station - which connects to just about every line that serves Manhattan.

The room was small but clean, and the staff was extremely friendly to the kids. With free parking and free breakfast, I would highly recommend this place to families out there that are looking for an inexpensive location and easy entry to NYC. We are definitely staying there again.

Room Tip: We stayed up a little higher, but it's a fairly quiet location
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  • Stayed April 2014, travelled with family
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Helpful?
1 Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
Reviewed 25 May 2014 via mobile

Booked a room through Hotels Tonight and got a great price. Check in was easy, quick and the staff was very friendly. Hotel was clean, crisp and with a hip feel. Free parking and breakfast in the morning a bonus. Well suited location as Brooklyn becomes more trendy.

Stayed May 2014, travelled with friends
Helpful?
Thank AHIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shickshinny, PA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

ok, so the $25 parking fee is not needed, given there is plenty of street parking, but that aside, this fairfield is great - the neighborhood is not at so sketchy as others describe it, close enough to subways... close to basic needs shopping (whole foods, walgreens. etc). but the gem of this place is the roof top terrace - see all of lower manhattan and more. no bar or restaurant on site (so BYOB, BYOFood) which is fantastic. really worth the stay.

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank mdgrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smithtown, N.Y.
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 May 2014

Needed a room to stay the night while visiting Brooklyn for a Cher concert at The Barclay. We were three and booked a one bedroom suite with city views. The room was perfect!!. It even had two bathrooms which was a great surprise. Sammy at the front desk welcomed us like we were friends....so pleasant and helpful. She arranged for car service for us to go to a restaurant across town that arrived at the time we requested and when we called the same driver after dinner he arrived quickly and dropped us at the Barclay. The rooftop is a great place to have a drink and take in the view (no bar...just bring your own) . Short walk back to hotel after concert. Take 4th Ave back and you will find a few places to duck in and have a drink or bite to eat. Great complimentary breakfast in the morning ! I will be booking this hotel every time we are venturing into Brooklyn.

Room Tip: Suite 1202 was great!! Manhattan views.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GetawayGal48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites New York Brooklyn

Property: Fairfield Inn & Suites New York Brooklyn
Address: 181 3rd Ave, Brooklyn, NY 11217-3003
Region: United States > New York > Brooklyn
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#5 Family Hotel in Brooklyn
#7 Romantic Hotel in Brooklyn
#8 Business Hotel in Brooklyn
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites New York Brooklyn 2.5*
Number of rooms: 133
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Also Known As:
Fairfield Inn & Suites New York Brooklyn Hotel Brooklyn
Fairfield Inn And Suites New York Brooklyn

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