We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great experience!!!”
Review of Pointe Plaza Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pointe Plaza Hotel
Ranked #25 of 72 Hotels in Brooklyn
Gent Belgium
1 review
“Great experience!!!”
Reviewed 27 August 2011

Couldn’t be better!!!

I am usually not the type of person to write reviews after my stay at a hotel but this time I decided I will write and the reasons are as follows.
This hotel is a new hotel opened up about a year ago and you can feel and see how much effort is been putting in there to make it work to a 110%.

Here in this boutique Pointe plaza hotel you don’t feel like just another number every guest gets a feeling like you are the one and only one, from the moment you check in.

Always you pass the front desk you get a warm hello and when you come back from your day out you get welcomed again with a warm hello and asked how your day was and what we can make it even better with info like where you can dine out or if you need the closest grocery shop to buy anything or if you just in the mood for a good ice cream from a shop near by…

The rooms for itself are very comfortable we had a nice spacious room with high ceilings. We just loved it.

They have the most comfortable and clean beds we ever experienced in any other hotel with quality duvet covers and very comfortable pillows.

The sheets were so clean and fresh (we even saw it arriving one morning from the cleaners how beautiful packed and rapped) that when you fall into this fresh bed after a day out, no words can describe those comfortable feelings.

They also serve a healthy and fresh continental breakfast.

We also loved the shuttle service going to Manhattan every morning that was just so convenience for us.

All together we loved it this hotel is sooo clean you can see how they put in an effort and attention in every little detail.

We thank you again for our pleasant stay !!!

The Schorstel family

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Latesia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica K, Front Office Manager at Pointe Plaza Hotel, responded to this review, 15 November 2012
Hello and thank you so much for your feedback! We are delighted to know that you were pleased with your stay here with us at the Pointe Plaza Hotel. We really do take pride in ourselves and our staff of their willingness to go above and beyond for our guests in order to better their stay.
We look forward to welcoming you again in the future!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

759 reviews from our community

Traveller rating
    345
    259
    94
    31
    30
See reviews for
266
168
50
76
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Montreal, Canada
1 review
Reviewed 26 August 2011

We stayed at the Pointe Plaza in May for 5 days and we loved our experience! Being students, we were looking for a nice place that wouldn't ruin our budget and this hotel was perfect! Compared to other hotels on Manhattan, Pointe Plaza offered much nicer and bigger rooms, all in a brand new building and for a decent rate. Upon our arrival, we were given a warm welcome and the receptionist provided us with maps of the city and informed us about the Manhattan shuttle service, which was great! Also, as previously mentioned, the subway is about a 10-minute walk away from the hotel and it took from 25-45 minutes to get into the city.

Our room had high ceilings and was very clean and spacious. We didn't use the kitchen, which does not include utensils or plates, but it was nice to have a fridge to store some snacks and leftovers from restaurant dinners. The internet outlet in our room was not working at first but as soon as we mentioned it, they immediately sent a technician who fixed the problem in a matter of minutes! The next day, wi-fi was installed which was even better!

Our room was always cleaned and everything was in place. A couple of times we had to ask for some extra towels and soap but it was brought to us quickly and with a smile. The bathroom was very complete but it would be nice to have a hair dryer.

The breakfast was very good! They offered fruits, different breads and cheeses, cereals, cookies, yogourt, juice, coffee, tea, hot chocolate, etc.

We recommend this hotel to everyone! The building is beautiful and the service is great but what makes Pointe Plaza special is its staff! The receptionists always welcomed us with a warm smile regardless of the time of the day and the manager, Davy, was always ready to help us in any possible! With a staff like that, this young business can only thrive! We will definitely be back, thank you for everything! :)

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Zorassa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica K, Front Office Manager at Pointe Plaza Hotel, responded to this review, 15 November 2012
Hello and thank you so much for your feedback! We are delighted to know that you were pleased with your stay here with us at the Pointe Plaza Hotel. We really do take pride in ourselves and our staff of their willingness to go above and beyond for our guests in order to better their stay.
We look forward to welcoming you again in the future!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 August 2011

Don't stay here we had a room full of bugs they were everywhere biting us, and when we told the front desk they said they knew about it and it would be taken cared of, that is unacceptable we were never offered a refund or a different room we also spoke to other guest and they said there were huge bugs in the eating area, what a downfall. Me and my fiance will never stay here again!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank FrenchBaker12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Pointe Plaza Hotel, responded to this review, 31 August 2011
We can find no record of this incident, and it certainly is not a issue that was ever brought up to our attention at any time . We urge you to contact us directly to discuss.”

Davy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irvine, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2011

This hotel was great. Found it while they ran a "Brooklyn Special". So clean and suite rooms. Very clean. It's a little off the beaten path but taxi or walk to subway is worth it. I walked via Williamsburg Bridge. It took an hour to @ 24th and 5 Av area. A must consider hotel. Value

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SanFranCub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica K, Front Office Manager at Pointe Plaza Hotel, responded to this review, 15 November 2012
Hello and thank you so much for your feedback! We are delighted to know that you were pleased with your stay here with us at the Pointe Plaza Hotel. We really do take pride in ourselves and our staff of their willingness to go above and beyond for our guests in order to better their stay.
We look forward to welcoming you again in the future!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Deer, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 August 2011

Last minute change to this accommodation proved to be a wise choice. We had adjoining rooms with our 4 children and grandparents across the hall. Would never have gotten this set up for this reasonable price in Manhattan! Hotel is 2 years old, clean, and comfortable with soft duvets on the beds. Air coniditioning throughout.

Pointe Plaze is situated in the heart of an Orthodox Jewish community in Brooklyn -- about 20-40 minutes car ride just over the bridge from Manhattan. Area is older, but very safe with mothers and babies in strollers walking on streets well into the evening. The hotel is situated on a busy street corner, so did hear traffic at night, but not sure you can escape this in New York!

Free healthy breakfast served daily consisting of toast, muffins, waffles, various cereals, fruit, yogurt, juice, and coffee. Also, free shuttle into Manhattan each morning (except Sunday) was a great perk! Must find ride back to hotel from Manhattan -- taxis varied in price from $22-35.

Rooms equipped with essentials, although had to ask for more toilet paper and cups which were readily given to us upon request. The rooms have kitchenettes, but there are no dishes, cutlery, or pots and pans to cook. A hot plate/pot can be obtained from the front desk upon request.

All staff were sincere, friendly, and helpful, particularly the manager who went out of his way to offer personalized service, asking us each day how things were and if we needed anything.

We felt very fortunate to have found this hotel and would highly recommend it to anyone, but particularly families who wish to see NYC on a budget and are willing to stay outside of Manhattan. (We discovered some great restaurants in Brooklyn!!) The hotel is very clean and safe and the staff are conscientious.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank 11Caroline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Pointe Plaza Hotel, responded to this review, 18 August 2011
Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.”

Davy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 July 2011

Really just a pretty pleasant stay. We agree with all previous reviewers. The facility is well-run by friendly, helpful personnel. It's in a quiet, predominantly jewish neighborhood in Brooklyn which makes it a bargain for the price-conscious, weary-of-being-overcharged manhattan visitor. We didn't use it, but the free shuttle to Times Square is a pretty nice touch. These same rooms in the city are easily twice this price. The rooms are clean and fairly well-appointed but they do border on the simple. Facility appears to be new. Some reviewers have mentioned the remote location but the G-train is five blocks away and for New York, that's pretty good. So it's easy to get into the city. A short walk to the train, one easy transfer and you're in Union Square. And considering few New York hotels offer breakfast, we found the coffee, juices, bagels, fruits and yogurts a welcomed offering. So all in all, we were satisfied and will keep this hotel on our list. For these items, the PP should get four stars from me.

But no hotel is perfect and we did experience a few blips. We paid the additional charges for an extra adult in our room since our daughter was with us. But we never could get the hotel to provide three sets of towels. The room didn't have an iron but the room description said it did. Further, our room was never really cleaned at night. The bedcovers were straightened and new towels (two sets!) were left but that's all. The room was not vacuumed or given any special attention. Finally, and this is a bit unusual if not irritating, housekeeping tried to enter our room before check out time without knocking. A premium facility is known by the details so in this regard, the PP is found lacking for us. Once the newness wears off of this facility, it will probably drop off our radar. But for now, it's OK for the price.

Room Tip: Rooms without kitchens have bigger beds so be sure to request this if the kitchen doesn't matter...
See more room tips
  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank NashDasher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pointeplazahotel, Manager at Pointe Plaza Hotel, responded to this review, 1 August 2011
Dear guest

Many thanks for your kind review about our hotel, we always appreciate feed back from our guest as well constructive criticism to improve our service.
We are truly sorry for the inconvenience however we are always happy to provide any extras for our guest, as you also know our hotel is new and we taking great care to train our staff to conform our guest to the standard of our hotel however unfortunately mistakes can happen.
We appreciate your making us aware of those, and we shall make sure that it will not happen again .
We are looking forward to see you again soon.

Davy
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 July 2011

This hotel was the ideal solution for what we were looking for!
For the following FOUR reasons:
1. Quality of accomodation: opened 9 months ago, this hotel is functional, stylish with a modern touch design of good taste and very comfortable (we travelled with our two kids of 12 and 17);
2. Location: located on a very safe, clean and quiet cross road, close to Brooklyn Bridge and a couple of streets away from Williamsburg, a new 'trendy côté' of New York, this hotel offers the possibility to easy liaise to Manhattan for the day and come back for a well deserved rest, out of the city's turbulence; the walks over quiet Brooklyn Bridge in the morning sun, facing Manhattan's magic will stay in our memories...
3. Facilities: every morning there is possibility to take a free of charge hotel shuttle that brings you to to Washington Square and Time Square; the drivers are very friendly and flexible.
4. Last but not least, the Welcoming: Davy Schwarz and his team (ask also for Daniel!) will do everything they can to provide you with an outstanding stay. They're great and the entire staff, including the household members are extremely friendly.
We thank them because they strongly contributed to the very high quality of our journey to NY....and we will definitely visit them and the hotel again! Philippe Chapel and Family.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank PhilippeChapel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica K, Front Office Manager at Pointe Plaza Hotel, responded to this review, 15 November 2012
Hello and thank you so much for your feedback! We are delighted to know that you were pleased with your stay here with us at the Pointe Plaza Hotel. We really do take pride in ourselves and our staff of their willingness to go above and beyond for our guests in order to better their stay.
We look forward to welcoming you again in the future!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Brooklyn hotels
0.1 mi away
The Condor Hotel
The Condor Hotel
#10 of 72 in Brooklyn
1,004 reviews
1.4 mi away
Hotel Indigo
Hotel Indigo
#26 of 72 in Brooklyn
599 reviews
2.3 mi away
Hotel Le Bleu
Hotel Le Bleu
#18 of 72 in Brooklyn
1,056 reviews
Show Prices
Show Prices
Show Prices
3.4 mi away
Brooklyn Way Hotel, BW Premier Collection
1.8 mi away
Fairfield Inn & Suites New York Brooklyn
1.3 mi away
Hotel Le Jolie
Hotel Le Jolie
#5 of 72 in Brooklyn
1,378 reviews
Show Prices
Show Prices
Show Prices

Been to Pointe Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pointe Plaza Hotel

Property: Pointe Plaza Hotel
Address: 2 Franklin Ave, Brooklyn, NY 11249-7802
Phone Number:
Region: United States > New York > Brooklyn
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Brooklyn
#4 Business Hotel in Brooklyn
#11 Family Hotel in Brooklyn
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Pointe Plaza Hotel 3*
Number of rooms: 71
Official Description (provided by the hotel):
This New York hotel is located in Brooklyn NY, just minutes away from Manhattan. We are only 3.5 Miles from downtown Manhattan, 2 miles from Brooklyn Public Library, 7 miles from LGA airport, and 9 miles from Yankee Stadium. We feature Wi-Fi internet throughout the entire hotel. Some of the amenities include spacious rooms with high ceilings, operable windows, and some guestrooms include kitchenettes. We also feature flat-screen TVs in most rooms as well as a seating area and a desk. A complimentary continental breakfast is included with your stay. Flushing Avenue Metro Station is a short 10 minute walk from the property. The Pointe Plaza Hotel also offers complimentary shuttle service to Nearby Subway/Train Station in Morning Hours. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotels.com, Expedia, TripOnline SA, Evoline ltd, Ebookers, HotelQuickly, Cancelon and getaroom.com so you can book your Pointe Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pointe Plaza Hotel Brooklyn, New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing