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REDMEN92
Philadelphia, Pennsylvania

Wonderful hotel, amazing staff

5.0 of 5 bubblesReviewed 11 May 2024via mobile
My daughter found herself in need of a hotel in Brooklyn after an apartment fire and the TownePlace suites more than came through. She was there for 3 weeks. Great location , spacious, mini suites, good breakfast/gym, and convenient marketplace. There were so many great employees to name , but Daniel at the front desk was always so accommodating and helpful.

This will be out go hotel when we are in Brooklyn !
Date of stay: April 2024
Trip type: Travelled as a couple
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Reviews (44)
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1 - 6 of 44 reviews
Reviewed 27 February 2024

I recently stayed there for the weekend on a business trip to Brooklyn. Very nice and clean room, very spacious with kitchenette, fridge, microwave. Courteous and helpful staff. Fairly standard breakfast buffet. Not exactly a nice view, but hey it's Brooklyn right.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank geschke2207
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2024

We stayed at this hotel because it is near our daughter's apartment in Park Slope. Nice, new hotel. Very clean, friendly front desk and cleaning staff. Good breakfast. Our major complaint was that the sliding door to the bathroom has a 1-2" gag when closed, so you can see right into the bathroom when someone is showering. I've seen these doors before in other NY hotels. The hotel needs to add a metal trim strip, so when the sliding door closes, there is no gap, and the bathroom user has privacy.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank DTN67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 December 2023

We had several rooms at this hotel for our son's wedding at a local venue. Everything was outstanding, but particularly the staff, who went out of their way to be gracious and accomodating. I'd like to single out Jennifer Bartlerr, Jose Hernandez, Robert Ham (Benzo Doggie) and Adjoa Ososi. It was marvelous, convenient, and comfortable. A home away from home. Thank you.

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank blueberrypa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 December 2023

The hotel is pretty loud, people yelling in the halls at all hours, dogs barking, babies crying. The days I stayed were expensive for some reason so with taxes and fees it was $500/night. So for that price I expected more quiet and respectful behavior by other guests. My first night I was awakened at 1am by a couple screaming and swearing in the hallway. I complained by text to staff because I just had tonsil surgery and couldn’t talk. They responded 30 mins later so it was too late by that time.

Everything else at the hotel was fine. Location was good though also a bit noisy with a bar nearby.

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank Destination818729
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 November 2023 via mobile

No sleep. 2 night stay for Thanksgiving. Had room on ground floor next to lounge. The staff leaves the TV on at the loudest volume all night and refused to turn it off. Bad enough it happened the first night but after pleas to management who promised it wouldn’t happen the next night, it still did. And the ride night clerk refused to help.

Don’t waste your money here. Go somewhere else.

Room tip: Don’t stay here
Date of stay: November 2023
Trip type: Travelled with family
2  Thank bbrokermd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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