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Roam250529

Great pre-cruise location

5.0 of 5 bubblesReviewed 4 weeks agovia mobile
We arrived early and we were able to get an early check in thanks to Roy. He even helped us unload our bags in the room. The room was clean and comfortable, and quiet! We also managed to get a later check out time which was an extra few but totally worth it! Would recommend this hotel pre cruise without any hesitation.
Date of stay: May 2024
Room Tip: It did get busy in the lobby later so we were glad to have arrived earlier.
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Manager, Guest Services / Front Office at The Lodge Red Hook, responded to this review
Responded 3 weeks ago
Thank you for your positive review Roam250529! We love our cruise goers and you were a pleasure to host! We hope you can come back to see us again on your next time in Red Hook, Brooklyn.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (46)
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6 - 11 of 46 reviews
Reviewed 4 weeks ago via mobile

Excellent hotel! Wish I’d stayed longer than 1 night! Staff are so friendly and helpful (especially Veronica and Ericka on the front desk). Lovely safe area with plenty of lovely places to eat, the staff asked what I wanted to eat and gave plenty of recommendations. There was an amazing large comfortable bed and I slept really well, and felt very safe as a female travelling on my own. Check in was really easy and done online the day before, and there was a lovely breakfast, freshly cooked with plenty of choice, coffee machine with pods in the room and bottled water, 15 minute walk to Brooklyn cruise port, I would definitely stay here again!

Room tip: Overnight parking is available but only for duration of your stay. Breakfast is reallygood as long as you don’t leave it until the last hour
Date of stay: May 2024
Trip type: Travelled on business
Thank Angela C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Manager, Guest Services / Front Office at The Lodge Red Hook, responded to this reviewResponded 4 weeks ago

Hello Angela C
Thank you so much for the positive feedback.
We're happy you found our location, team, and rooms up to your standards! Not only were you able to enjoy the accommodations, but Red Hook neighborhood as well - it's evolution is truly something to experience. We hope to see you again on your next trip to NYC!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Really lovely place with wonderful staff. All clean and highly recommendable. Especially Ericka was so super nice to us. Thanks for helping us and giving us recommendations for places to go and visit. Will come back for sure. See you next time

Date of stay: May 2024
Trip type: Travelled as a couple
Thank aleton88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Manager, Guest Services / Front Office at The Lodge Red Hook, responded to this reviewResponded 4 weeks ago

Greetings Aleton88
Thank you so much for your positive feedback!
What better way to assist our guests than to make them feel at home when they stay with us. You are truly appreciated and makes us work even harder to provide the experience our guests deserve.
Please let us know when you'll be back, we're looking forward to your next adventure with us at The Lodge Red Hook.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Wonderful quick stay in a very clean and comfortable room. We arrived early and were able to check in early for a fee, which was well worth it since we were exhausted and wanted to power nap. Obed was the guest service manager who checked us in, and he was extremely nice and welcoming. He even upgraded us to a room with a nicer view for no charge! Would definitely stay here again :)

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Micah G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Manager, Guest Services / Front Office at The Lodge Red Hook, responded to this reviewResponded 4 weeks ago

Greetings 432Micahg Thank you for your 5-star review! it has been such a pleasure to host and look forward to your next stay. The team will be happy to know they've made an impact on you and we love to assist our guests with their needs!

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Reviewed 4 weeks ago

This is a great place to stay and I’ve been here numerous times before. This time, Roy, staffing the front desk, was the BEST. He was friendly, very helpful, and had great advice on places to eat and do things. Next time I’m here I hope he’s on the job!

Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Danny B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Manager, Guest Services / Front Office at The Lodge Red Hook, responded to this reviewResponded 4 weeks ago

Thank you so much for the kind words and for choosing to stay with us! We really appreciate your business and hope to see you again the next time you are in New York City.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

At the front desk, Veronica was so helpful in assisting us of the necessary information we asked. Also, Johnny was so accommodating in attending our needs for breakfast. Overall, the whole staff members were nice and friendly.
The bus stop is near this place.

Date of stay: May 2024
Trip type: Travelled with friends
Thank Luisa M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Manager, Guest Services / Front Office at The Lodge Red Hook, responded to this reviewResponded 4 weeks ago

Thank you LuisamH9767DN, We truly appreciate your feedback and kind words. Please come back and see us again the next time you visit New York.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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