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“Beyond horrific”
Review of The Counting Room

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The Counting Room
Ranked #84 of 272 Nightlife in Brooklyn
Reviewed 18 April 2016

The customer service experience was beyond horrific...and this is coming from FOUR professional females working in the industry. The waitress went above and beyond to make the service miserable after we asked if she forgot our order and asked for a bigger glass to pour the beer into. She even made it a point to not return the change like we asked. When the manager came over so we could give her feedback on how unprofessional the waitress was, the manager VERBALLY ASSAULTED the whole table. She went around in a circle and personally attacked every single one of the group from "why would you ask if we have fries? Can you not read?” to "Go back to the Colorado where you came from." I have never been more apalled and mortified with the utter disprespect that came from the waitresses followed by her superior. The manager made my co-worker leave in tears.

Date of experience: April 2016
Thank Rina Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 September 2015 via mobile

An easy going place to grab a drink and some light snacks. Service was great and the bar wasn't loud and obnoxious.

Date of experience: September 2015
Thank Craig W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2014 via mobile

Super low key, low lit friendly bar. The bartender here is a great guy and we chatted with him most of the night. This is a great place to start your night off and less silly than other local hipster bars- no gimmicks here, just great drinks and good music. Get the barman to whip you up something with pineapple, ginger and rum to shoot- it'll get you well on your way.

Thank Amaka1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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