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“Lovely, modern, clean and great service”
Review of Hotel Le Bleu

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Hotel Le Bleu
Ranked #12 of 72 Hotels in Brooklyn
Certificate of Excellence
London, United Kingdom
1 review
“Lovely, modern, clean and great service”
Reviewed 24 January 2012

Lovely hotel, staff were really helpful. Really modern hotel, everything you could need...ipod dock, plasma tv, minibar etc. We received complimentary breakfast (bagels, croissant etc) in the room every morning. Short walk to the subway 20mins to Manhatten, short walk to lovely restaurants and bars although if you don't know the area it doesn't look immediately that lively... go across to 5th avenue! Would definitely recommend to everyone looking for competitive priced accommodation but don't want to compromise on style/comfort.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank suzeqq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,043 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (231)
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English first
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 January 2012

Nice hotel run by a pack of thieves. When you reserve a room online, you are naturally permitted to use a debit card with a a major credit card symbol on it...you know, like you would anywhere. Naturally they charge you the price of the room as your reservation date approaches. When you check in, however, they tell you that you can't use THE SAME CARD THEY CHARGED FOR YOUR ROOM to be used as your "security payment" (ie for the honor bar, room damages, etc). They then say since it's within 48 hours of your reserved date, THEY WON'T REFUND YOUR MONEY. After kissing enough butt, I managed to convince them to let me stay for the room I already paid for, but only after they put a 250 dollar hold on my Credit Card endorsed debit card. They treated me like a classless idiot, claiming I was stupid for not understanding the policy which isn't clearly defined or appropriately placed. DO NOT STAY HERE.

Room Tip: Don't stay here.
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  • Stayed January 2012, travelled as a couple
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Helpful?
6 Thank senormusashi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellebleu_gm, Manager at Hotel Le Bleu, responded to this review, 23 January 2012
Dear Guest -

We understand your frustration about our current debit card policy however when taking a reservation over the phone or internet, there is no possible method to decipher the difference between a credit card number and a debit card number. They both read the same and we use it as a "hold" for the reservation and outline via multiple stages thru the booking process that a valid credit card will be required upon check-in for incidentals. You can always pay for your completed stay with a debit card or cash, however our current policy is strictly focused around incidentals during the check-in process only. This is similar to rental car policies. It is not our intention to make you feel uncomfortable at all and apologize if you felt that way.

If our team failed to make that clear on the phone, then we do apologize and we will be reviewing with our front desk team. Our online booking website and booking channel clearly defines this policy before committing to the booking at each stage in the process. We are also re-examining the policy as a whole for possible adjustments. Safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 January 2012

The Hotel Le Bleu in Brooklyn is charming and a good value. The staff are personable and helpful. The room was like new with stylish accommodations. I didn't venture out into the neighborhood so can't comment on the immediate locale. The hotel restaurant is being renovated so an on-site restaurant was not available. Room service for breakfast was a pleasant amenity.

  • Stayed January 2012, travelled on business
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Helpful?
Thank mbmbridges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellebleu_gm, Manager at Hotel Le Bleu, responded to this review, 23 January 2012
Thank your for your glowing feedback. We are glad you enjoyed the FREE breakfast amenities and the room decor. Hopefully next time you will be able to venture into the great neighborhood to take in some of that Park Slope charm. There are amazing restaurants and shops within a few a blocks from the hotel.

Our rates are reflective of the busy season in NY as a whole but our rates are always 20-40% lower than Manhattan for similar properties and you can be in the city in less than 20 minutes! See you soon and make sure to book directly with the hotel for the lowest rates guaranteed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
1 review
Reviewed 15 January 2012

This was my second stay at hotel le bleu. Once again I am impressed. The property itself is beautiful and modern. Clean and comfortable and a block away from everything you need! But what makes this hotel feel like home is the staff. After going to restaurants and shopping and visiting family we would come back to le bleu and it felt like coming home to more family! Audrey is wonderful, she is efficient and is one step ahead of everything. I can't express enough how pleasant she made my stay!,,, I also have to say keith also is amazing. I now consider them friends. I was spoiled staying here! I could stay anywhere I want in NYC, but I will always choose Le Bleu.

  • Stayed January 2012, travelled with friends
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Helpful?
Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 December 2011

We have stayed at Hotel Le Bleu in Brooklyn several times; and each time, the staff, hospitality, and the rooms have been great. The beds are some of the most comfortable in any hotel where we've stayed. Cannot say enough good things about the hotel.

  • Stayed December 2011, travelled with family
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Helpful?
1 Thank S L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotellebleu_gm, Manager at Hotel Le Bleu, responded to this review, 23 January 2012
It is great to hear from a repeat guest. We will share your notes with our team to acknowledge the great effort put on all fronts. Our beds are some of the most comfortable in the industry! We have sold several to previous guests so if you are interested, do not hesitate to contact any of our management team at the hotel. We can drop ship the custom bed right to your home!

See you again for your next visit!
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lexington
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 December 2011

My sister and I stayed at Le Bleu 12/8-11/11 and could not have been more pleased with our choice. The staff were always accomodating and pleasant; the room was very "european" - LOVED the shower and the beds. The balcony is a nice touch - even though on our floor there wasn't much of a view. The roof-top restaurant was scheduled for a re-opening so we missed that. Subway is a quick 2-3 blocks. if you stay in Park Slope - stay at Hotel Le Blue ...have dinner at Coco Roco and a pastry from Brooklyn Bagel. We will never stay in Manhattan again!

  • Stayed December 2011, travelled with family
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Helpful?
4 Thank kristabella1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princeton, New Jersey
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 December 2011

As with some of the other reviewers, we stayed here for its convenience to our relatives in Brooklyn. We have no regrets and will gladly stay here again. The staff are incredibly friendly and helpful. The rooms are stylish and comfortable- very European and chic, with modern European styled bathroom fixtures. While we are not talking about upper-end luxury here, the place is very comfortable to moderately luxurious, and clean and the price is a great value. It was a pleasant a stay as hotels that are twice the price. The views, even the city view, are not great, it is still a neighborhood in transition, but that was not such a big deal for us.

  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank NFKBNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Le Bleu

Property: Hotel Le Bleu
Address: 370 4th Avenue, Brooklyn, NY 11215-2718
Phone Number:
Region: United States > New York > Brooklyn
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Brooklyn
#8 Family Hotel in Brooklyn
#11 Romantic Hotel in Brooklyn
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Le Bleu 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Le Bleu Hotel
Le Bleu Brooklyn
Hotel Le Bleu Brooklyn, New York

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