To start off with, the picture above is not what this place looks like. The picture is a palace compared to the actual location. The first time I ordered from here was while staying at the econo lodge visiting my family when they first moved to Silver City. They had heard the food was good so I figured I would try it... Plus they delivered. Well, as for the people that said the food was good... All I can say is I will never listen to them again. I am from El Paso, TX and they have great Mexican restaurants around every corner. The food was at best, average. I decided I would give it another try and actually go there a few months later. I then saw the place, not a place I would have picked... Went in and it smelled... Ordered menudo and well, it wasn't even edible. There was no one else in the restaurant and a man approached the table and asked how everything was. I told him I did not like the menudo and he told me he was not going to comp it... There was nothing wrong with it. Really? You asked how it was, I was just telling you I didn't like it, I didn't ask for you to comp it. I told my mother about this and she informed me that it was probably the owner. I guess he had been rude to her on multiple occasions. Well today my mother called to place a fairly large delivery order as she did not want to cook, didn't want pizza, nor did she want to go anywhere. The whole time while ordering I could hear the man on the other end be very rude and short with her. After telling him she would be paying with HER credit card... He said "well, just so you know the card has to be shown, ID, and the card holder has to sign for it" yeah... By simply reading it you can't hear how it was said but it came off VERY condescending. My mother did lose her temper and said "f' this cancel my order" and drove down there to make a formal complaint to the owner. Well, come to find out it was the owner that she had been speaking with. Shocked my mother said "it was you?!" He then told her to get out or he would call the cops. She immediately left and came straight back to the house. Within 15 minutes her phone was ringing and it was Silver PD... Yep, he called the cops! SMH... This man has ZERO customer service skills and is very arrogant. If you are in the Silver City area and want good Mexican food I suggest either Jaliscos or Nancy's, both are located downtown and offer great customer service.
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