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Holiday Inn Express Silver City
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Reviews (175)
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All reviewsbest hotel in townthird floorcinnamon bunsbiscuits gravybath and body worksrewards clubwear and tearyogurtbreakfast staffquiet locationhot breakfastwe loved our staythe entire staffice machinewe've stayednight staysmall refrigerator
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81 - 86 of 175 reviews
Reviewed 16 August 2014

The inn is undergoing a major upgrade. The room we had was already freshly painted and had a tile entry and bath with a granite counter top. The bed was comfortable and there was ample room to move about except when someone was sitting at the work station and someone else wanted to squeeze by the chair and the end of the bed. One nice feature was the relatively quiet air conditioner that ran constantly, and did not wake you by cycling on and off. Also, the controls were on the wall where you could easily see them.
The lobby was closed off when we arrived, because they were redoing the entryway. Also, they appear to be adding to the back of the hotel, so in future, there could be some noisy days.
Breakfast was one of the best I've had at such inns. Along with the usual selection of fruit, cereal, pastries, and toast, there were scrambled eggs, sausage, and (something I had not seen before) a machine that made pancakes to order. All you did was push a button, and one minute later, out popped a pancake.
This was a good hotel and will be even better when the renovations are complete

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank forsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle C, Manager at Holiday Inn Express Silver City, responded to this reviewResponded 18 August 2014

Wow! Thank you for the kind and thorough review! We appreciate your feedback and are glad you enjoyed your newly remodeled room and our large breakfast. Thank you for bearing with us on your arrival as the painters were making our exterior look even better. See you on your next visit to Silver City!
Brent Steinberg
Assistant GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

My husband and I took a little jaunt to Silver City, NM to see the beautiful Gila Wilderness and the Gila Cliff Dwellings. We both found the Holiday Inn to be a nice choice, the room was spotless, very comfortable and the staff was so nice. The housekeepers kept our room immaculate for the 3 night stay. I think the breakfast served up is really a great feature, we both enjoyed the varied selections and how could my beloved husband not be pleased when his most favored biscuits and gravy was available each day? The lady who keeps the breakfast food fresh and lovely was such a sweet woman. One great feature for anyone going to the Gila Cliff Dwellings is the turn off to get there is just 1 block to the west at the stop light from the Holiday Inn. I enjoyed the room! I loved the shower, always a plus to have a great bathroom when away from home. I would definitely stay here again if I make it to Silver City.

Room Tip: All of the rooms are nonsmoking, a huge plus!
  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank DixieJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle C, Manager at Holiday Inn Express Silver City, responded to this reviewResponded 15 August 2014

Thank you so much for you positive feedback about our hotel. We are glad you enjoyed our newly renovated rooms, showers, and breakfast! With 3.3 million acres of wilderness, we're sure we'll see you again soon! Thank you for choosing to stay with us here in Silver City!
Brent Steinberg
Assistant GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

This hotel was being remodeled and expanded when we stayed here for two nights in August 2014. Our room was one of the rooms which had been completely redone -- with all new fixtures and furniture as well as new carpet and decorating. In spite of the construction going on, our room was clean and quiet, and all the new features were very nice. The staff was friendly and helpful and the breakfast was good.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Florida-IaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this reviewResponded 8 August 2014

Thank you so much for taking the time to review our property. We are happy that your room was to your expectations and we are looking forward to when you can return and experience the whole completed project. We are striving to make a better stay for all of our guests.

Thank you,
Michelle Carrillo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

Stayed here 4 nights in June & will be back for another 4 nights in July. Renos going on & a swimming pool going in but rooms remain quiet & comfortable. Nice breakfasts are laid out each morning - bacon, sausages, eggs, yogurt, cereal, eclairs, pancakes, etc. Friendly staff. Free bottled water. Close to Wal Mart & right on one of the main drags in Silver City. Small library of paperbacks, compact exercise room with some nice equipment like treadmills. Will be expanded & even nicer once renos are complete. Recommended.

Room Tip: one room has a balcony if you want to take in the morning sun before it gets too hot - would also be nice in the warm evenings
  • Stayed: June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Murr72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle C, Manager at Holiday Inn Express Silver City, responded to this reviewResponded 21 July 2014

Thank you for such the kind review. We appreciate your positive feedback as we strive to make our property even better during our renovations. We look forward to seeing you later this month where all of our rentable guest rooms and suites will be 100% remodeled and the last 10 under construction will be done by August!
Brent Steinberg
Asst Gen Manager

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Reviewed 6 July 2014

We stayed here for the 4th of July holiday and it's in the process of being expanded and renovated. We had a King Suite and everything was new - fresh paint, new carpet, new furnishings, fabrics, etc. The room was so comfortable and pretty!

Room was spacious and had a microwave and refrigerator. Bed was very comfortable and linens were nice and soft. Internet worked perfectly. Hot breakfast was great.

Hotel is located a bit out of town so you do have to drive to all the restaurants, shops downtown, but it's not far and worth it to enjoy the amenities of this newly renovated HIE. Very close to chains, e.g. Walmart, Albertson's, etc.

Best thing about this hotel is the service. Staff is so friendly and goes out of there way to make you feel welcome and appreciated.

One tiny thing - this is a pet friendly hotel and we brought our dog. There were several empty lots nearby to walk him, but there's not a lot of space to sit outside and relax. A couple of benches in front of the building, but that's it. I'm assuming when the expansion is complete there will be more landscaped area to sit outside.

Will definitely stay here again and recommend it to others!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rbr0wn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this reviewResponded 7 July 2014

Thank you so much for your review of the property. I am glad to know that our remodeled rooms are meeting our guest expectations. When our renovation and addition are completed there will be more area around the property that is pet friendly. We look forward to your return to our hotel.

Thank you,
Michelle Carrillo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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