Room was nice and it's a great location. The problem here is with the lack of customer service.
The girl at the front desk didn't seem to know anything about Lake Powell, despite living there. I had to call the front desk three times in order to get a roll away bed delivered.
Also, we rented a motorboat and learned it had low oil once we drove out into the lake. As we slowly limped back to dock, forced to hear an annoying beeping noise from the engine, we were told a mechanic would drive out to fix it right away. One hour later, no mechanic. Then, when we finally made it back, some jerk told us we had to fill up the oil and gas, and didn't seem to grasp the concept that we were given a boat with no oil in it, so we shouldn't have to pay for a full tank of oil. Luckily, a girl at the desk gave us our money back... although the manager likes to hide in the back of the building like the wizard of oz behind his curtain. You can only communicate with this mysterious manager by writing your complaint on a piece of paper.
Oh, and the food sucks. I ordered some chicken fingers in a tacky, artist-themed restaurant and waited 15 minutes for the exact same chicken fingers my high school served (not good). The place is owned by Aramark, a leading maker or school and prison food, so don't expect much more than that.
- Official Description (provided by the hotel):
- A combination marina, hotel, campgrounds, and restaurant in the Lake Powell area. ... more less
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- Also Known As:
- Lake Powell Hotel Page
- Lake Powell Page