Well The hotel was ok but the room we where given # 321 the door would not lock it would lock from the inside but when we left the room you did not need key to open it we told the front desk twice one day and the next day we check out nobody came to fix it . The elevator broke down we where on the third floor and the stairs inside the hotel lobby only went to the second floor so you had to use the service elevator in the back or go out side in the back of the third floor and use the stairs. The day we check out went to use the service elevator on the third floor there was a cleaning lady being very loud and laughing at 8.15 am in the morning after getting on the elevator two other housekeeping people got off I got on and notice they had push all the buttons on the 4 th and 5 th floor so went up and nobody got on the elevator stop going back down because he must have push the button and at the third floor and the same house guy was there I ask him why he push all the buttons he told me no problem .
Beside that we have stayed here in the past with no problems the motel is a little dated but usely clean it has a in door and out door pool which makes it nice. You can walk to the strip from the hotel but coming back u the hill is a little long. We will stay here again maybe just had bad luck this time.
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- Also Known As:
- Glenstone Hotel Gatlinburg