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“Should Have Been Better”
Review of Old Creek Lodge

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Old Creek Lodge
Ranked #7 of 77 Hotels in Gatlinburg
Certificate of Excellence
Sykesville, Maryland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Should Have Been Better”
Reviewed 9 October 2013

My new wife and I had high hopes for this hotel while on a recent visit during our honeymoon. Initially we were impressed with the room's size and decor. The view of the creek and Ober Gatlinburg tram were impressive. It's location on the Gatlinburg Trolley Red Line was a nice bonus. And it's proximity to the Parkway (main drag) was great.

What we quickly found lacking here were the amenities. We turned on the gas fireplace when we entered the room and it lit. However, when we actually wanted to use it the next evening it would not light. This was about 4:30 in the afternoon. I called the front desk for assistance and was informed that maintenance was gone for the day. I asked for a partial refund and the clerk promised to speak to management and get back to me. Never heard from them. Also, the jets in the tub were not working. On the first night we realized how thin the walls were when we were repeatedly awoken by our neighbors. We arrived for breakfast at 9:30AM (it ends at 10) and found no coffee, no biscuits, a filthy waffle maker, and trash scattered through the dining area.

There are a lot of lodging options in Gatlinburg. I would recommend looking elsewhere.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank ElroyJetson1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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681 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Greensboro, North Carolina, United States
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 October 2013

We stayed at the Old Creek Lodge during our wedding and on our honeymoon in 2012. We liked it so much we went back and stayed here again for our one year anniversary. Again the staff was very friendly and MORE THAN helpful! Great job once more!

Room Tip: There is a much better view of the river when rooms are selected along the "long section"...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north west england
Level Contributor
381 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 356 helpful votes
Reviewed 3 October 2013

It’s in a good location – on River Road and just a couple of minutes walk from the main Parkway. Plenty of parking. Room was spacious with two beds and comfortable chairs. All the rooms have a balcony overlooking the small river – it made for a pleasant place to sit and read for an hour one afternoon.

There’s an old-fashioned quirkiness to the room furnishings and decoration and the design of the hotel is certainly not what you’d get from a chain. It definitely had the look and feel of 1970s hotel rooms But there are modern touches such as wi-fi and a good choice of TV channels.

Breakfast is included but, frankly, we didn’t think it was that good. For example, the pastries did not appear to be, let’s say, in the first flush of youth. The room is also very small, with insufficient tables and chairs for the number of people likely to be wanting to use it. We ate there one morning but ate out the other two days of our stay (at Bennett’s, next door).

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coatesville, Indiana
Level Contributor
3 reviews
Reviewed 28 September 2013

We decided on this hotel after having problems with the hotel that we had previously booked. This hotel is in a great location as it is off the busy parkway but only a short walk to anything you would want to go to. The price was great. Customer service was good and everyone was really friendly.The rooms were really clean and comfortable.It was great to be able to go out on our balcony and listen the water

Room Tip: Great location and the rooms with balconies overlooking the creek are awesome
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katrena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis
Level Contributor
166 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 27 September 2013

My husband and I booked this lodge after reading reviews on Trip Advisor!

We were only at this location for one night. It served our purposes well. It was very close to the major attractions, and as another reviewer stated, we felt very safe walking around in the evening.

We enjoyed being on the small balcony and listening to the creek. We weren't impressed with the breakfast, but weren't going to quibble about it. The carpet in our room has been stained, but was vacuumed. The linens were fresh and the bathroom was very clean.

All in all, a nice stay and pleasant people at the desk who answered our questions.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathleen Rene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inman, SC
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 24 September 2013

This hotel is off of the Parkway, but only a 3 minute walk to the Parkway. The location is great and quiet. We stayed in a King Spa Suite. The room was clean and very roomy. We had a balcony overlooking the creek. The room was appointed well with comfortable furniture. The only reasons I didn't give the hotel a rating of 5 could be easily corrected at minimal cost. The breakfast is just not very good. Granted it is a continental breakfast, but the quality of the items offered is not good. The gravy for the biscuits is watery and has no flavor. The oatmeal if an off brand and does not taste very good. The other offerings were ok, even though some of the fruit was getting old. On the positive side, cookies and coffee is available throughout the day. The towels are either old or a cheap quality. The pillow are probably the cheapest foam rubber that can be bought. they were bad. Even with these items the stay was enjoyable, the staff friendly and the room comfortable. I will more than likely stay here again. I just hope the management will take a good facility and make it great.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luco57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 September 2013

The location was quiet but close to everything in Gatlinburg. We are early risers. The lady at the front desk on Friday morning (Sept 6) was pleasant and let us get coffee and even grits before 7 am (when breakfast officially starts). The young man at the desk Saturday morning was very congenial and even had the breakfast ready at 6:15 am. However, the stocky little guy at the desk Sunday morning locked the doors and refused to let us in at 6:30 to even get a cup of coffee (which is always ready). He told us we could not come in until 7 am. We had to leave at 6:30 am. Since we could not come in, we had to leave the room keys (cards) on the office window sill when we left.
The persons in the room above us turned on their Jacuzzi at 2 am Saturday night making it impossible for us t sleep. You could hare noises coming from other rooms also. I do not think we will stay there again.

Room Tip: Get a room on the top floor. It should be quieter.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StephenGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Old Creek Lodge

Property: Old Creek Lodge
Address: 680 River Rd, Gatlinburg, TN 37738-3129 (Formerly Fairfield Inn Gatlinburg Downtown)
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Gatlinburg
#17 Romantic Hotel in Gatlinburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Old Creek Lodge 3*
Number of rooms: 54
Official Description (provided by the hotel):
Old Creek Lodge promises the best that nature has to offer in Gatlinburg with its unique mountain charm located at the entrance to the Great Smoky Mountains National Park. At Old Creek Lodge you’ll find state-of-the-art amenities among its traditional mountain craft decor and massive log beams. Downtown Gatlinburg shops, restaurants, and attractions are just outside your door. ... more   less 
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Also Known As:
Old Creek Hotel Gatlinburg
Fairfield Inn Gatlinburg
Fairfield Gatlinburg
Gatlinburg Fairfield Inn

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