Don't stay here unless you want pain. To start things off I was given one price on the phone and when I got there I was given a higher price, when I questioned it I was told that the person was looking at the wrong date. Was told we could check in at 2 pm we waited til 3, was given our room and when we went to room it was not ready. When in was ready an hour later the comforter was dirty had a brown stain on it the sheets was dirty. Went and got my own sheets for the beds, Was told I had a balcony to sit on, the balcony was maybe 2 foot wide no room for chairs to sit on, Had to go and get bug spray for the bugs in the room, we even brought so of their friends home with us. That night when we went to bed there was springs poking through the mattress. Put a hole in my behind. Went and got an air mattress put nasty comforter over it but it still poked a hole in the mattress. The shower was a joke the water went from being too hot to ice cold the whole time while showering. The best thing there was the outdoor pool. Ice machine didn't work, was told there was a microwave in room and there was not. Frig didn't keep drinks cold at all. I ask for a couple extra pillows was told they didn't have any. When I reported this to the guy at the front desk, he said that everyone on my floor had said the same thing. Had the attitude that o well your loss our gain., Sucker! They need to put some of the money that they sucker people out of back into this place. I hope that people run from this place, I don't want them to experience the bad time that me and my family had. But if you decide to stay take your own bedding and bring bug spray too.
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- Also Known As:
- Sidney James Mountain Hotel Gatlinburg
- Sidney James Mountain Gatlinburg
- Sidney James Lodge