First let me start off by saying the room was clean and easy to get to. Now, several issues came up, fireplace, light not working, outlet sparks, dirty water in shower. These issues were brought to the attention of the front desk on three first night, the second day the second night. Nothing was fixed. Paid extra for a fireplace and since it didn't work I thought a refund , for the fireplace was in order. Had to argue with the clerk the second night and the also the clerk on the day I checked out. I paid $10. extra for the fireplace and they only wanted to refund $8. I argued that point and finally got a full refund for the fireplace. Like I said the place was clean but the service was terrible and the attitude of the clerks were horrendous.
- Official Description (provided by the hotel):
- The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the many exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers many fabulous features and amenities, including: • Free high-speed Internet access • Free Daybreak breakfast • Free local calls • Free weekday newspaper • 32" flat-screen televisions in all rooms • 2 Pool - Indoor & Outdoor• All guest rooms features microwaves, refrigerators and coffee-makers. ... more less
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- Also Known As:
- Days Inn And Suites Downtown Gatlinburg Parkway Hotel Gatlinburg