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“Great Location on strip”

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Days Inn And Suites Downtown Gatlinburg Parkway
Ranked #72 of 78 Hotels in Gatlinburg
1 review
“Great Location on strip”
Reviewed 30 July 2014

The location of the hotel was great, but initial check in was a little disappointing but the front desk guy, JASPER, was great. He made accommodations which were much appreciative making our 6 day 5 night stay with our two children much more pleasurable for our rooming situation and very good personality exhibited by Jasper; very kind and great advice on eating locations and family friendly fun spots. Hotel price could not be beat for the location and access of attractions also Rossi was the best housekeeper a vacationing family could have!!!.

Room Tip: Suites with a king bed and queen bed in loft area works wonderful for a family friendly stay beyond...
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana F, Public Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review, 18 November 2014
Thank you for your positive comments. We have passed your reviews to the two staff members you mentioned in your review - Jasper and Rossi. Thanks again.
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1,617 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
Augusta, Georgia
Level 5 Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 July 2014

hi stayed at days inn downtown gatlinburg was a great spot to stay.at the end of the strip but with in walking distance to everything.2 door from roadhouse resturant everything you needed in a few min walk.take it from me stay in gatlenburg its easier you already have a parking place there hard to find or need to pay.the breakfast was good everything to get you going clean quiet friendly staff at this hotle lots of parking.ask for sam when you check in get her smile to make you welcome.

Room Tip: look for hotles like the days inn right on the strip in gatlenburg the the same price as hotles in p...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank garry f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana F, Public Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review, 17 November 2014
Thanks for your high ranking of our hotel in sleep quality, value, and cleanliness.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hillsborough, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

Had a great experience on our 30 anniversary at Days Inn. Staff were great. Service was great. Great location--don't even have to get in your car if you don't want to--walking distance to everything even trail. Price Great

Room Tip: Great room for your money
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Juanita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana F, Public Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review, 17 November 2014
You ranked us 5s for cleanliness, rooms and service. Thanks for your comments. They are very much appreciated.
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Greer, South Carolina
1 review
Reviewed 27 July 2014

Great experience... Perfect location....very courteous. Excellent front desk service and housekeeping.was equally good. Quite friendly to accommodate our delay in check-out and equally courteous to let our vehicle be in their parking lot until afternoon. Overall, a good experience.

Room Tip: good even near pool
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mac_Appadurai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana F, Public Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review, 17 November 2014
When you own a hotel, you would ideally like to be in all places at once to ensure that everything for your guests run smoothly. It is nice to hear that the staff you've chosen to represent you is doing an outstanding job. Thanks for your comments.
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Fayetteville, Tennessee
1 review
Reviewed 27 July 2014

We were in Gatlinburg, Tn. for 5 nights with these people and staff and our experience with them was outstanding. Would recommend them highly. We will hopefully return very soon! Hope its charming!!!!

Room Tip: We only had the room they reserved for us and it was near the pool on the bottom level. First time w...
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana F, Public Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review, 17 November 2014
It's always nice to hear the service and accommodations are found to be very satisfactory by your guests. Your comments are greatly appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ellijay, Georgia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2014

Location within walking distance to everything in Gatlinburg! Can't beat the price. Staff very friendly. Continental breakfast was good had enough food. Came and fixed bed daily and gave new towels which was appreciated. THANKS!!!!!

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana F, Public Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review, 17 November 2014
Since customer service is one of the areas we are constantly improving, it is good to hear that we succeeded during your stay. Thanks for the high marks and your comments.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2014 via mobile

Hotel was clean, no bugs, good breakfast.

However, service was lacking. They would not allow an early check-in and even commented that it was 3 more minutes until check-in when I arrived back at 2:57 pm. But then said our room wouldn't be ready for at least 10-15 more minutes. The next day we didn't get our room cleaned because we had our DO NOT DISTURB sign on the door (removed by 9 am). They said they came by once & it was on the door so they didn't bother coming back. (Yet the day before our room wasn't cleaned until after 3 pm). Our room key quit working several times & we had to get new ones. Our door rubbed the casing & had to be pushed hard to get it to open.

Although I didn't expect the Hilton, I feel that the service for this Days Inn from the lack of care from the front desk staff to the hit & miss house keeping really hurts their ability to give a nice stay. We will not stay here again & I'm not too picky as long as places are clean & have no bugs.

Oh yeah, the bathroom is so small that you almost have to climb in the tub or on the toilet to close the door. No joke! Just not worth the cheaper cost.....

Stayed July 2014
Helpful?
1 Thank Rhea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana F, Public Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review, 17 November 2014
Good service is always what we expect from the staff. We are sorry we fell short with your stay. Please give us another opportunity to show you we care about you having great experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn And Suites Downtown Gatlinburg Parkway

Property: Days Inn And Suites Downtown Gatlinburg Parkway
Address: 1109 Parkway, Gatlinburg, TN 37738
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn And Suites Downtown Gatlinburg Parkway 2*
Number of rooms: 101
Official Description (provided by the hotel):
Whether you want to explore the area or stay poolside, enjoy it all at our Days Inn & Suites Downtown Gatlinburg Parkway hotel near Great Smoky Mountains National Park. Our Gatlinburg hotel is within easy walking distance of great shops and restaurants and just a short drive from fun attractions. Doze off on new bedding while you watch your 32-inch flat-screen TV. We offer free breakfast, free WiFi, and a free daily newspaper. Go to our indoor or seasonal outdoor pool. Our hotel offers in-room microwaves and refrigerators, express checkout, and free parking. Accessible rooms, rooms with Jacuzzis and balconies, and rooms with fireplaces are available. Hike, bike, and horseback ride at Great Smoky Mountains National Park. Explore Ripley's Aquarium of the Smokies. Ski, snowboard, and ice skate at Ober Gatlinburg Ski Resort & Amusement Park. At Dolly Parton's Dixie Stampede, you can see a herd of buffalo while eating a meal. Laugh with friends at The Comedy Barn Theater. Visit Dollywood, an amusement park with thrilling roller coasters, a water park, and kiddie rides. With 1550 square feet of event space, our hotel features 1 meeting room, which can be arranged to accommodate 40 conference guests or 40 banquet guests. Plan your next meeting or special event with us. We also arrange great rates for groups — large or small. ... more   less 
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Also Known As:
Days Inn And Suites Downtown Gatlinburg Parkway Hotel Gatlinburg

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