The decor may be a little outdated but the service more than makes up for that! My trip took place on one of the busiest weekends for Gatlinburg so I expected any service needs to take extra time due to the extra volume of customers but I was completely wrong about that. One morning the shower water was colder than preferred so we called the service desk and told them. They were polite and said they would look into it. We went to eat the complimentary breakfast and before we even returned 30 mins later, the water was fixed. I was more than impressed with the speed and kindness in which they addressed my concern. The staff was knowledgeable when we asked about local attractions and made suggestions for restaurants. They even told us which place had a better steak than the other place with the "best steak in the world" lol. We really only wanted a room to put our stuff and sleep but the service and staff superseded our expectations and made the whole trip more enjoyable.
- Official Description (provided by the hotel):
- The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the many exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers many fabulous features and amenities, including: • Free high-speed Internet access • Free Daybreak breakfast • Free local calls • Free weekday newspaper • 32" flat-screen televisions in all rooms • 2 Pool - Indoor & Outdoor• All guest rooms features microwaves, refrigerators and coffee-makers. ... more less
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- Also Known As:
- Days Inn And Suites Downtown Gatlinburg Parkway Hotel Gatlinburg