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“909 Sweet Surrender”
Review of Chalet Village

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Chalet Village
Certificate of Excellence
Ypsilanti, Michigan
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“909 Sweet Surrender”
Reviewed 6 April 2014

My husband and I stayed at 909 Sweet Surrender the first week of April. We came to hike in the national park. We felt the value was excellent. We shopped at the Kroger store and stocked up on simple breakfast, snacks for the trail, and dinner items, which kept the budget down and kept us out of the craziness of Pigeon Forge and Gatlinburg. The view of the mountains was beautiful and we enjoyed this while eating dinner on the porch. The cabin was cozy and the perfect size for two. The surrounding area was quiet. At check in, the staff at Chalet Village were efficient. We had no issues while staying here so we had no further interaction with the staff. I would choose Sweet Surrender any day over a hotel room in the high traffic zones of Gatlinburg or Pigeon Forge.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
Helpful?
1 Thank MissKitty5035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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482 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Portuguese first
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English first
Level 5 Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 27 March 2014 via mobile

This was our second time in last 4 years renting from Chalet Village. Prices are as cheap as a motel room and you get a 2 bedroom chalet with a great view and a hot tub.

Two large master bedrooms both with whirlpool tubs and large 2 person showers. Will definitely return.

Stayed March 2014
Helpful?
2 Thank Runforfunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Webster, Indiana
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 March 2014

The Chalet was beautiful, clean and well stocked! We could not have asked for a better place to stay, the check in was quick and easy the people are wonderful to work with and if you did not want to get out of the cabin, there was a store right there that delivered whatever you wanted in the evenings. The store also made pizza and sandwiches n such. we will use Chalet Village again. Maybe not as high up in the mountain this time. Roads were a little narrow and winding with no barriers.

The Harris's
Indiana

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
4 Thank Rene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Sterling, Kentucky, United States
Level 5 Contributor
89 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 February 2014

We planned a girls trip for Friday January 31st through February 2nd, expecting our cabin called Swimming in the Smokies that was booked and confirmed in December through Wahoo Cabins. When we arrived we found the cabin was double booked! At 7:00 at night we called Chalet Villiage and they found us a cabin! They bent over backwards to help us in our situation! The cabin was beautiful, and staff were excellent! Thanks Chalet Village! You saved our girls trip!!!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Feather W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
Level 5 Contributor
98 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 25 January 2014

#909 Sweet Surrender owned by Chalet Village is about half of what it is advertised. The location is in the 'nose bleed' section off Wiley Oakley Drive and there is a lovely view 10 inch view of Mt. Le Conte out the front window from the 2nd level. The rental itself is old, with creaky floors.

It does have all the amenities listed but our issue last weekend was, upon arrival, cobwebs and a silverfish in the kitchen. The hot tub had about 15 inches of water in it. We adapted.

The following morning necessitated a call to the office as we had no water whatsoever. Upon a quick trip by the office after 11:00 am to inquire about the issue, we received little sympathy.

Water and subsequent pressure arrived sometime in the late afternoon and we were able to shower before making a hasty exit.

The rental is cozy, but needs several upgrades.

Room Tip: If you are looking for location and no surprises with pristine room with a complimentary gourmet bre...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JuJuTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chalet123, Manager at Chalet Village, responded to this review, 27 January 2014
Thank you for your Stay and your review, I'm sorry if you did have any issue with your stay and I will be contacting you to discuss ant issues. 909 Sweet Surrender is one of our nicest 1 Bedrooms and has had many upgrades, however the hardwood floors do make noise which is normal for the style of oak floors.

Thanks you again for choosing Chalet Village Properties :Kevin White (Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 December 2013 via mobile

If I could stay longer I would! Just left and wish I was still there. Such a nice cabin, 2 large bedrooms and plenty of space. Decorated with various themes of fishing and hunting and just a really cosy feel to it. Hot tub was on and ready when we got there too :) We arrived very late and there was no problem checking in after hours. It's close to the town so easy to get food/gas.

Take the roads carefully as it's narrow and steep in most places and the driveway can be hard to get out of but not really an issue with all the fun we had! Hoping to be back in the spring! Thanks for a wonderful trip.

  • Stayed December 2013
    • Value
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Helpful?
Thank MiniJacob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Eden, Kentucky, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 November 2013

We enjoyed our stay so much, it was a great getaway for 3 nights and the chalet was very nice and clean and cozy for the 2 of us. We loved the decor, fireplace and the swing and hot tub on the screened in porch was a very nice touch. Most of all we loved the time we got to spend together just relaxing and enjoying out time together in the chalet. We would highly recommend this chalet to any couple looking for a weekend getaway. very very nice!!!! We are looking forward to our next getaway already. We wanted to also mention we got married August 2011 at one of the honeymoon chalets they offered at the time and it was wonderful too. We almost forgot to mention the view from the deck is breathtaking and we can't wait to come back!

  • Stayed October 2013, travelled as a couple
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Linda Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chalet Village

Property: Chalet Village
Address: 1441 Wiley Oakley Dr, Gatlinburg, TN 37738-4301
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 52 Speciality Lodging in Gatlinburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Chalet Village 3*
Number of rooms: 105
Official Description (provided by the hotel):
Luxury 1 to 8 bedroom cabins and chalets. Chalet Village has been family owned and operated since 1972 offering location and quality accommodations second to none. Our cabins are adjacent to Gatlinburg, The National park, & Pigeon Forge. We offer year round access & the perfect cabins & chalets for any vacation stay. ... more   less 
Also Known As:
Chalet Village Hotel Gatlinburg

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