I have stayed here many times since I am a Bluegreen owner and this is 1 of 2 of the closest resorts we can visit. There seems to be a big variance in the physical condition of the rooms, since usually there is something broken, or damaged. Most of the time it isn't too bad, and I have never felt it was dirty, even though there is some staining of furniture and carpets much of the time. Beds are very good with nice bedding and are very clean. I have never seen any bugs of any kind in the rooms. We have stayed in townhomes, and suites, and actually I think the townhomes are more in need of updating than the other units. Most of the sofa beds are in need of replacement and aren't really very comfortable to sit on, but most sofa beds are like that. The last unit we stayed in last month, was a whole townhome, with two lock-out units. Both had fireplaces, but one didn't work. Maintenance told us they had ordered a part for it. That fireplace had cracks in the marble facing, and also the marble slab on the floor in front of it. These units evidently get a lot of wear, and many people aren't very thoughtful of how they take of the units when they are there. Both living rooms had nice flat-screen TV's and the bedrooms had the small old style models, but they worked. The roll-down bamboo style shades at the screen doors in one unit also had damage where the shades had been caught on the handle and ripped the bamboo as well as the string that rolled it up, so it rolled up and hung crooked. We have had several upkeep issues in the past when we have stayed and even though maintenance is very nice and friendly when we call them, at times the issue can't be fixed during our stay. The Wi-Fi doesn't pick up in very well at all in the units farthest from the office, so don't be surprised if you can't really use it. The staff is usually friendly and helpful. I like the size of the units, and the fact that they have the kitchen with everything you need, and provide a little coffee and some other small food items to get started. All in all it is a good stay, just don't be surprised if it isn't in perfect condition. In our long history with going, it has always been clean and bug free.
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- Also Known As:
- Mountainloft Resort Gatlinburg
- Mountainloft Hotel Gatlinburg
- Mountain Loft Resort Gatlinburg Tn