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“Great place to stay” 5 of 5 bubbles
Review of Hilton Garden Inn Gatlinburg Downtown

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Hilton Garden Inn Gatlinburg Downtown
Ranked #4 of 78 Hotels in Gatlinburg
Certificate of Excellence
GreenLeadersGold level
Duff, Tennessee
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place to stay”
5 of 5 bubbles Reviewed 20 May 2013

Had a great stay at the hotel, very nice and clean. Our room had a fireplace very romantic. Loved the restaurant there, a lot nicer than some of the restaurants on the strip. Would definitely stay here again.

  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jennifer r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Willoughby, OH, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 May 2013

My wife and I have been coming to Gatlinburg for several years and stayed at many hotels, However, our search has stopped and we will go no other place during our stays here. The staff is friendly, helpful, efficient and caring. This includes housekeeping on up to hotel management; we are able to say this because we have literally spoken to all levels and never felt anything other than being valued guests from the first day we visited.

The amenities are sufficient, food is very good, rates are reasonable and the environment is comfortable as well as well as well kept. The room is well conditioned, the bed is sleep-number and clean.

We are probably more scrutinizing than most, and we have never been disappointed. The Hilton Garden Inn is among one of the few establishments to be what we consider well worth the rate.

Room Tip: Upper floor, end of the building
See more room tips
Green Features: We observed compact fluorescent bulbs, dual flush toilets and recyclable refuse.
  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anita K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palm coast, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 May 2013

We researched this hotel prior to staying here and the rating should be a 5. It's location is the best. You can walk to everything within 5 minutes. The standard rooms have fireplace and spa tubs. It's quiet and cozy and the staff is friendly and professional. Yes, we will stay here on our next vist, for sure.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prestonsburg,KY, United States
2 reviews
4 of 5 bubbles Reviewed 13 May 2013

The overall Hotel was extremely nice, although the room we had the toilet ran all night long. Very aggravating, when you are trying to sleep, and being woke up every time the toilet would run, and then kick off.

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Voorburg, The Netherlands
Level Contributor
447 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 12 May 2013 via mobile

Good hotel. All facilities are well organized. It's rather standard however. The lady at the frontdesk was not very friendly, slightly uninterested. The room was nice. It was clean and everything was working. Nothing wrong with that. All in all: good hotel on a nice location.

Stayed April 2013
Helpful?
2 Thank michieldekoning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 May 2013 via mobile

Excellent location, convenient 1 block walk to downtown but off the main road so less traffic and quiet. Balcony room was worth the upgrade. Beautiful new building with nice lobby and outside hot tub area. Will stay again.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 1TN_Traveler67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Tennessee
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 8 May 2013

We only stayed on night, but it was worth it. With in walking distance to downtown attractions and restaurants. Free parking is a plus! Room was clean and the breakfast served in the dining room was good. Beautiful fireplace in lobby and fire pit out side in the court yard. Pool was good, hot tub was outside in the court yard. My only complaint would be that the jets in the tub were not all working.

Room Tip: Ask for a room with a balcony.
See more room tips
  • Stayed May 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 62judy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Gatlinburg Downtown

Property: Hilton Garden Inn Gatlinburg Downtown
Address: 635 River Road, Gatlinburg, TN 37738-3128
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Gatlinburg
#1 Green Hotel in Gatlinburg
#3 Romantic Hotel in Gatlinburg
#5 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Gatlinburg Downtown 3*
Number of rooms: 118
Official Description (provided by the hotel):
The Hilton Garden Inn Gatlinburg hotel in Tennessee is conveniently located on River Road less than 100 yards to the entrance of The Great Smoky Mountain National Park. Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Whether business, vacation, or weekend getaway brings you to Gatlinburg, Tennessee, our courteous hotel staff looks forward to welcoming you to our new home. ... more   less 
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Also Known As:
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg

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