This was our third trip to Gatlinburg and our first stay at the Hilton Garden Inn. On our previous trips we had seen the Hilton so decided to give it a go based on TripAdvisor reviews. Booking was really easy and the rate direct with the hotel was favorable. We booked the additional breakfast package which was excellent value for money, loads of choice, freshly cooked omelettes etc which started the day off well. Plus breakfast started at 6am in the week which meant we could be up and out to the trails nice and early. All of the staff at this hotel were excellent- Alton at check-in, Roman who serviced our room as well as Matthew and Kolby in the bar and the maintenance guys. Everyone seemed genuinely pleased to see you and wanted to make sure our stay was perfect. The guys in the kitchen produced great food- breakfast was always cooked to perfection as I requested and the pizza etc in the evening was delicious. I cannot fault any item of food or drink throughout our stay. I don't think it seemed that obvious that pizza etc was available until you read the menu, I was delighted with the one I ordered. The hot tub was superb after a long days hiking and very relaxing by the fire pit. The rooms was decorated well and the TV etc were good. Internet was easy to connect and speed seemed really good, never gave us any issues. Our room had a fire which was lovely and really handy that you can set this on a timer. Apparently the hotel is having a re-vamp but I don't know why as none of the decor, furniture, floors etc seemed in need or re-newing. We have no hesitation in booking our next Gatlinburg stay at the Hilton.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Gatlinburg hotel in Tennessee is conveniently located on River Road less than 100 yards to the entrance of The Great Smoky Mountain National Park. Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Whether business, vacation, or weekend getaway brings you to Gatlinburg, Tennessee, our courteous hotel staff looks forward to welcoming you to our new home. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ebookers, TripOnline SA, Hilton Hotels Direct, Traveltool, S.L.U., Travel Republic (UK), Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn Gatlinburg Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg