My boyfriend and I stayed this past week and had a great time.
Beautiful, clean, newer hotel. Very friendly staff that seemed to want to do anything possible to make our stay perfect.
Hot tub was great... we used it every day and had fun socializing with others who came to use it. Someone from the bar came out and asked us if we wanted to order anything from the bar while we were in the hot tub.
Beautiful patio area with fire pit.
Reasonably priced hotel for the quality of accomodaitons. We were happy and impressed.
GREAT location, within walking distance to everything downtown
Beautiful hotel, great staff
Delicious cookies in the afternoon - also coffee, lemon water, and tea all day
Great breakfast selection, good food
Happy hour at the bar everyday 5-7pm
Comfy beds, clean rooms
No outdoor pool (But they said we could use the one at the Hampton Inn next door)
Indoor pool was COLD!!
Firepit was nice but we were there for 4 nights and it was never lit.
Hot tub closes too early - 11pm. We would have liked to use it later than that.
As stated in the Pros, breakfast was delicious, but was not complimentary.
This was a last minute trip, so we were unable to get the type of room we wanted. The staff did try to get us into a king room with whirlpool and balcony but there were none available. We did enjoy our king bed suite with fireplace and a view of the mountains.
Get a room with a balcony!!
We would certainly stay again and would recommend this hotel to all our friends and family!
- Official Description (provided by the hotel):
- The Hilton Garden Inn Gatlinburg hotel in Tennessee is conveniently located on River Road less than 100 yards to the entrance of The Great Smoky Mountain National Park. Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Whether business, vacation, or weekend getaway brings you to Gatlinburg, Tennessee, our courteous hotel staff looks forward to welcoming you to our new home. ... more less
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- Also Known As:
- Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg