Tried to give us a non-handicapped room as my husband is in a wheelchair. I was NOT happy! I told them when I reserved the room. My husband couldn't even get in the bathroom. They made a change but the only 2 people who cared, were Barbara, the front desk, and Sharon, in housekeeping. I will NEVER return there. The elevator was broken the entire time we were there, as were ALL the ice machines. This place need to be completely renovated, or torn down.