When we go to Gatlinburg this is where we like to stay. We are owners here but don't always get to stay here. The front desk staff, maintenance staff and housekeeping staff are wonderful. They will help you in any way they can. They have a can do attitude and always go above and beyond for us! We had to leave early this time due to a medical emergency. The rooms are really nice and always clean and well stocked. The décor has been updated and it is nice but we really liked the bear and mountain décor that was there. We do miss that but understand the change with the different owner. There are a few handicap things that we would love to see added but overall this is a wonderful place. Great for families or couples. Great views from all rooms and perfect distance to town. The only reason we don't give them a 5 is because of the handicap things that we feel should be added and the mattresses are too hard. Everything else is definitely a 5! Don Ward is an exceptional manager and has a wonderful staff. Thanks again for everything!
- Official Description (provided by the hotel):
- Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg