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“Older but great spot”

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Baymont Inn & Suites Gatlinburg On The River
Ranked #14 of 78 Hotels in Gatlinburg
Certificate of Excellence
Belleville, Canada
Level 4 Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Older but great spot”
Reviewed 21 October 2012

Stayed on 4th floor, in king room with fireplace. Balcony (2 chairs) overlooked the river behind the hotel. Great view of mountains and stream, decent walk to restaurants. Parking was very very tight as the building lot is small. Hotel is squeezed between the road and river. Small breakfast room.

Room Tip: Get the fireplace room - it was worth the upgrade ($10)
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  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
Thank Koh-Samui2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review, 29 October 2012
Thank you for your review! Our hotel is located right on the parkway between lights 1 and 2. close to town where you can either walk or take the trolly..
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1,364 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
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English first
New Albany, Indiana
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 October 2012

Polite and courteous staff, room average, could have used more cleaning but it was OK for a weekend. Nice breakfast and small amenties in room were nice. Only one huge complaint was the noise from the traffic and the 6AM industrial blower being used at the gas station across the street. No sleep!

  • Stayed October 2012, travelled with family
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Lois H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review, 29 October 2012
Thank you for your review! We love our breakfast here, its a good hot breakfast.
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Glencoe, Alabama
Level 1 Contributor
3 reviews
Reviewed 23 September 2012

Room was clean, balcony view was beautiful. Peaceful without a lot of noise from downtown. Great place to stay to get to both Gatlinburg and Pigeon Forge. Breakfast was good with several things to choose from.

  • Stayed August 2012, travelled with family
    • Value
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Helpful?
Thank Dwight B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review, 28 September 2012
Thank you for the great review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, Ohio
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 September 2012

Room was clean and staff very accommodating. The balcony view was beautiful. Location is great in that it is convenient to both Pigeon Forge and Gatlinburg, but not in a heavily congested area. The complimentary breakfast was always plentiful and several items to choose from daily.

Room Tip: All the rooms have a balcony that looks out upon a calming river stream.
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review, 28 September 2012
Thank you for your great review!! We want all of our guest happy and satisfied with our hotel as you have been.
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Myrtle Beach, South Carolina
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2012

My husband and I recently stayed here on our honeymoon and had a great time. Anything we needed help with the front desk staff was more than happy to assist us with. Room was booked on kind of short notice near a holiday weekend. But unlike any other hotel that you try to book on short notice hey were more than happy to work something out for an amazing price for us even though they were booked up for the holidays. The balcony over looking the river was an amazing feature for relaxation. Hotel was VERY clean eventhough there is a little bit of remodeling going on. You can't believe everything you read. After staying there and then getting on here to write a review, I was completely shocked to see all of the negative reviews. Maybe you should treat people the way you want to be treated and you would have a better experience... But all in all we had a wonderful experience and we have decided that any tme we come back to Gatlinburg that we will stay here.

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank WVgirl88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review, 7 September 2012
Thank you for the great review! We look forward to your return stay!
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MYRTLE BEACH
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2012

I really dont understand how anyone could have ever written a bad review about this hotel. My wife and i booked our honeymoon here last minute last sunday because our trip to florida was cancelled due to hurricane Isaac. Pricing was phenominal and the view from our room was gorgeous. I would recommend this hotel to anyone and everyone. We stayed on the second floor and requested no room service for the entire week because we wanted privacy. It took two minutes to walk downstairs to get fresh towels or toilet paper. I guess people are just to lazy to do alittle for themselves.. Front desk was very nice, and helped out alot with reccomendations on things to do. Hotel balcony was awesome, and over looks the river, the room was very clean, and the beds were very very comfortable. i dont know where they get their pillows but i want to get some because they were the most COMFORTABLE pillows in the world. First time i have ever stayed somewhere that the pool was open 24 hrs, that was very nice because it was a beautiful clear week and night swimming is always fun...overall i would give this hotel a 10 out of 10 and i honestly cant wait to visit again. we stayed in room 210 and i hope to always get this room when we return.

Room Tip: 210 was in a very conveniant location and it was beautiful
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  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
1 Thank PHILIP F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review, 7 September 2012
Thank you for the great review! We look forward to your return stay!
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Rogersville, TN
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 August 2012

Room was small for the price. Very outdated. Paint chipping you could lie in bed looking at the places in the walls/ceilings that had been poorly patched. Balcony was ok. Very loud street noise. Bathroom though was clean. Yucky brown stuff coming from the jets in the big tub. Was a pretty long walk to the end of Gatlinburg. Have stayed in much nicer hotels in Pigeon Forge for half the price.

Room Tip: being on the 4th floor, we couldn't hear the river, and it was a long walk up and down the stair...
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank tjhandyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review, 23 August 2012
I encourage any guest to address any concerns they may have directly to me while on property. We are in the process of updating our hotel, we are painting, getting new carpet, drapes, bedding, and TV’s. Our property is clean, and we are working to improve our property on a daily basis. Thank you for your review!
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Additional Information about Baymont Inn & Suites Gatlinburg On The River

Property: Baymont Inn & Suites Gatlinburg On The River
Address: 293 Parkway, Gatlinburg, TN 37738-5150 (Formerly Comfort Inn On The River)
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Gatlinburg
#18 Romantic Hotel in Gatlinburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Gatlinburg On The River 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Inn On The River Hotel Gatlinburg
Comfort Inn Gatlinburg
Gatlinburg Comfort Inn

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