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“WOULD NEVER STEP FOOT IN THERE AGAIN!!!! Just don't do it!!!”

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Baymont Inn & Suites Gatlinburg On The River
Ranked #15 of 78 Hotels in Gatlinburg
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
“WOULD NEVER STEP FOOT IN THERE AGAIN!!!! Just don't do it!!!”
Reviewed 19 June 2014 via mobile

I noticed that the hotel not only charged me for my room but $378 for some one else's room!?! (HOW DOES THAT HAPPEN!) They took care of it but looked as if it wasn't the first time it has happened! The covers are scratchy, poor lighting, and and don't get me started on the crappy showers! House keeping when knocking on your door will knock constantly even when you scream come back later. Went to the door to find the lady's little son pounding on the door while she just stands there. Not very professional at all. Also not it wasn't just one day! Seen him every day that we were there! Just disgusted that I put my money into this place.

Stayed June 2014, travelled as a couple
Helpful?
11 Thank Francesca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Gatlinburg
1 review
Reviewed 17 June 2014

Family vacation for the second time. We enjoyed our stay. The pool could have new a little bigger. It dropped off quickly to another level as well.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatlinburg
1 review
Reviewed 16 June 2014

The room was clean, the full breakfast was hot, and it was a very scenic spot. The only negative was that the a/c kept going on, then off, then on. It was annoying but definitely not a deal breaker. Staff was friendly and helpful

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Kathryn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 15 June 2014

The Baymont is an older hotel with some signs of age. All rooms have a balcony facing the river.

We had a king size bed room that was large. The room had a flat screen TV, microwave, refrigerator and gas fireplace. Maid service kept the room clean and fully replenished supplies even though we had not used all of the soap & shampoo - a nice touch. Since the hotel is located on the main road into the downtown district, road noise may affect light sleepers.

Some negatives: Room lighting is dim with no light over the work desk. The bathtub/shower combo did not have a soap dish/shelf so one had to balance the soap & shampoo on the edge of the tub. The bathroom fan was quite noisy.

Breakfast was typical of the "free" hot & cold breakfasts offered by other facilities in this price range. The breakfast attendant kept of top of everything to keep the area clean and food abundant. The breakfast area has limited seating which may be a problem when the hotel is full.

Hotel staff were friendly and helpful. Parking is available in the front of the hotel as well as in the lower area beneath the hotel.

For those who enjoy walking, one can walk to the downtown retail district on sidewalks from the hotel in approximately 10 to 15 minutes. For those who do not wish to walk or park in town, a trolley stop is a short distance from the hotel. The runs about every 20 minutes and costs $2 for an all day pass.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank VikingAsheville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Gatlinburg On The River

Property: Baymont Inn & Suites Gatlinburg On The River
Address: 293 Parkway, Gatlinburg, TN 37738-5150 (Formerly Comfort Inn On The River)
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Gatlinburg
#18 Romantic Hotel in Gatlinburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Gatlinburg On The River 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Inn On The River Hotel Gatlinburg
Comfort Inn Gatlinburg
Gatlinburg Comfort Inn

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