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“Excellent place to stay in Gatlinburg” 5 of 5 bubbles
Review of Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Ranked #13 of 78 Hotels in Gatlinburg
Terre Haute, Indiana
2 reviews
“Excellent place to stay in Gatlinburg”
5 of 5 bubbles Reviewed 22 November 2013

I took my mother here for her 65th birthday. We had a great time. The hotel sits on top of a mountain and overlooks Gatlinburg below. If you don't wish to drive in busy downtown Gatlinburg the trolley does come to the hotel. The restaurant was quite good and the service within the restaurant exceptional. The indoor pool and fitness center are quite nice also.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank BrainBird812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 5 December 2013
Thank you so much for your review. We're so glad you had a great time while celebrating your mom's birthday. I will give pass along your compliments to our team!! We look forward to your next visit.

Travel safe,

Melissa Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,056 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (621)
Date | Rating
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English first
Joliet, United States
Level Contributor
6 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 21 November 2013

Our stay was in general a very good stay. The staff was very friendly and responsive to our needs. The lobby has a "new" look to it and the pool area was very nice. The rooms, however, do need some work. The bathrooms in two of the rooms we viewed had mildew stains on the ceilings. The carpeting appears old and stained in some spots. Those two things didn't make it necessarily feel like a "clean" stay. I also left an item in the room by accident that was never "found." My fault, yes, but I did think I would be able to get it back.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Scott T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 5 December 2013
We appreciate your feedback about your recent stay with us. I see that the freshness of the room was a problem during your stay and possible sightings of mold. Guest satisfaction is our highest priority, and we’ve shared your comments with our team to resolve this situation, immediately. Thank you for bringing it to our attention, and we hope you’ll give us another chance the next time you travel to the area.

Travel Safely,

Melissa Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Decatur, IL, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 November 2013

Hotel is very nice. Pillows were a bit soft....needed firmer. The staff is very friendly and helpful. If you are staying in Gatlinburg, you need to take the shuttle into the town area or drive your car. The road is hard to walk on with no sidewalks.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 5 December 2013
Thank you for your review for our future guests. We really appreciate the feedback. We look forward to a future stay.

Travel Safe,

Melissa Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawrenceburg, Indiana
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

Stopped in Gatlinburg on the way home from myrtle beach. Awesome hotel especially for (2) 10 yr olds. Absolutely loved the soft luxurious towels..I despise the cheap rough towels that you usually have at hotels. Beds were super comfy. Hotel was full on our stay but never felt over crowded. Bonus to receive fresh baked cookies at check-in.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 5 December 2013
Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit.

Travel Safe,

Melissa Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 November 2013

Updated rooms, good price, excellent service. Would stay there again. Fabulous view of downtown Gatlinburg and surrounding mountains. Very quiet rooms and total room darkening curtains made for great sleep.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cardfan1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 5 December 2013
Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit.

Travel Safe,

Melissa Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
memphis, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 19 November 2013

the hotel had a great location to downtown Gatlingburg and the staff were friendly and helpful. I would recommend the hotel to family and friends. We attended a business conference here and the staff was helpful with the guest. The food here was also very good. The dining staff was friendly and really nice.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 5 December 2013
Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit.

Travel Safe,

Melissa Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 18 November 2013

Great worked out real well. Service was great, people were friendly. We had plenty of room and a prime location. The building was awesome round with 15 stories..awesome. Glass elevators were fun, outside firepit, bar everything was nice.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 5 December 2013
Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit.

Travel Safe,

Melissa Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Property: Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Official Description (provided by the hotel):
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn

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