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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Ranked #12 of 77 Hotels in Gatlinburg
Franklin, Tennessee
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“3.5 score”
Reviewed 26 May 2014

We are a budget conscience family, however our standards are a bit high.
Obviously, either an older hotel that was purchased and remodeled by DoubleTree OR it has been there for a while.
The Good: Room was clean, view was very nice from the 14th floor. Cookies, as always were great. Would go back.
The So-So: Meal in dining area was expensive. Good or bad, it is a little ways from the Gatlinburg strip. I liked that fact, but family wanted to be closer to the "action". You will want to take the Red Trolly, which was about 30 minutes between pickups, not 20 as advertised. Room was a bit over priced in my opinion, but to be fair, trip was booked only a week before the start of Memorial Day weekend. Parking, expect to drop your family and ALL of your luggage at the front door and walk back.

Room Tip: Get a higher level room towards the mountains, not the strip. Great view in the AM>
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank dtiparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 30 May 2014
Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town and let us know how we are doing.

Sincerely,

Melissa Jones
mjones@parkvista.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (629)
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English first
Montgomery, Alabama
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 26 May 2014

We just returned from a quick trip to Dollywood. We are Gold Members with Hilton and Park Vista is a Doubletree Hotel so we decided to give it a shot. This is an older hotel but Hilton really did a wonderful job with the renovations. It looks and feels brand new. The staff was friendly and accommodating and the room was exceptionally clean. We travel to the area quite often and the Park Vista will be our new home away from home while in the Gatlinburg area. Oh and I can't forget the warm delicious cookies we were given at check in! The cookies alone were worth the visit!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cowboibabyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 30 May 2014
Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit.

Sincerely,

Melissa Jones
mjones@parkvista.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Miami Beach, United States
1 review
Reviewed 24 May 2014

This hotel sets up in the beautiful mountains. Although a distance from downtown Gatlinburg, there is a trolley that picks you up and takes you right into town which is wonderful as parking is difficult at times.Checking in is easy and the warm cookie was a wonderful surprise. We hope to come back and bring our grand daughter to experience this lovely hotel and area.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 26 May 2014
Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit. Your grandaughter will have a great time in our pool!!!- Please take advantage of our Family Fun Package next visit if you are bringing the family!!

Sincerely,

Melissa Jones
mjones@parkvista.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vinton,Ohio
Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 May 2014 via mobile

We stayed for 3 nights. It was wonderful. Friendly staff, great breakfast,nice hot tub and pool.it was nice to have the trolley pick u up at the hotel. Our room was nice. Comfy bed and pillows. Had city view very nice. We will be back thanks for the wonderful stay!!!

Stayed May 2014
Helpful?
Thank Tinahudson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 26 May 2014
Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit.

Happy Anniversary!!!

Melissa Jones
mjones@parkvista.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2014

The Park Vista is my favorite hotel to stay in when we travel to Gatlinburg for the weekend. We always choose the rooms that overlook the city, which is beautiful at night. The staff is always very friendly and accommodating as well.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 26 May 2014
Thank you so much for your review and your continued loyalty to the Park Vista. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
flowery branch, United States
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2014

view is the best in Gatlinburg,mountain or city view. alittle far from town but trolley picks up at the front door. Good breakfast and nice little bar for a night cap. Was upgraded to one bedroom suite two huge flat screens with small balconies off of both bedroom and living room.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 26 May 2014
Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit.

Sincerely,

Melissa Jones
mjones@parkvista.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, United States
1 review
Reviewed 22 May 2014

Traveled to Gatlinburg for a wedding. This was a great hotel. Make sure your car can make it up the hill. It is a steep climb. Love the cookie and the staff was very friendly and helpful. Beautiful view of the mountains. Pool could be a little bigger/deeper, but was still enjoyable. Slides for kids and adults. The interior was beautiful.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, 26 May 2014
Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit.

Sincerely,

Melissa Jones
mjones@parkvista.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Property: Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Official Description (provided by the hotel):
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 
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Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn

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