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“Birthday”

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River Terrace Resort & Convention Center
Ranked #66 of 77 Hotels in Gatlinburg
Reviewed 14 November 2011

Very nice and clean the one that helped with the party Enola Limp and Travis were very nice and friendly my niece and I walked to the candy stores they smelled heavenly we ate some maple candy and haystacks great place to stay wish had more time to go in the shoppes
overall it was wonderful to spend with family and friends.

  • Stayed: November 2011, travelled with family
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1  Thank Angie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention Center, responded to this reviewResponded 29 September 2015

Thank you for your review. We have updated our resort since your stay and would love to have you visit us again. We hope to see you again soon.

Sincerely, Nat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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722 - 728 of 912 reviews

Reviewed 14 November 2011

This is a good place to stay. I will def stay again. Close to many attractions within walking distance. Clean and friendly.

  • Stayed: November 2011
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3  Thank Jwarner1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention Center, responded to this reviewResponded 29 September 2015

Thank you for your review. We have updated our resort since your stay and would love to have you visit us again. We hope to see you again soon.

Sincerely, Nat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2011

We were in for a family and friends weekend. The location of the hotel was so convenient to everything. The hotel was clean and our group had rooms all right together which was nice. The service provided by our hostest, Ms. Enola LImp and Travis made our weekend very enjoyable. They were both very accommodating and the conference room we used was very nicely decorated. We would definitely recommend the River Terrace Resort and Convention Center, and return ourselves! Thanks for a relaxing weekend.

  • Stayed: November 2011, travelled with family
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3  Thank Jodie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention Center, responded to this reviewResponded 29 September 2015

Thank you for your review. We have updated our resort since your stay and would love to have you visit us again. We hope to see you again soon.

Sincerely, Nat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2011

The River Terrace was the perfect meeting place for our family gathering to celebrate my Aunt's 50th Birthday and celebrate my other Aunts 139 lbs. of weight lose. We had a great group rate, the rooms were clean and well maintained. The breakfast was awesome $6.99+tax for a wonderful buffet. The host was very nice and had been at the hotel since 3am, I was a late arrival and he was there working then. One piece of advise for breakfast , don't charge $1.75 for ice water . Thank you for the freshly cooked eggs. Very pleasant attitude despite the fact he had very little sleep before breakfast time arrived. We had our birthday celebration in the convention center meeting room. My hostess was Enola Limp- great party planner, was more than helpful and very sweet personality. Her helper was Travis and he as extremely kind in helping setup and work the LCD projector for a test run. They were prompt and professional. Thank you to them both for making the special tables that really make the celebration fabulous!. The location was delightful to walk to the shops and attractions. We will be back. I highly recomment this location- if you have a celebration they have the banquet space to accommodate, give them a try. This is coming from a Hotel career person and I am pretty particular!

Room Tip: If you have folks that can't walk up and down a hill there is parking on the lower level too.
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  • Stayed: November 2011, travelled with family
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1  Thank Marti T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention Center, responded to this reviewResponded 29 September 2015

Thank you for your review. We have updated our resort since your stay and would love to have you visit us again. We hope to see you again soon.

Sincerely, Nat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2011

My husband and I booked a room at the River Terrace for a quick weekend get away (since we live an hour from their). I wanted to stay in one of the hotels along the river, but didn't want to pay a hefty price. We got a great deal and a "free upgrade" room to the River Tower, which is the one in the picture above. The room had a gas fireplace and we overlooked the river. When we checked in the guy told me those rooms run for about $20 more than we paid...so someone was feeling generous in giving it to us. Honestly, I would have paid the extra $20 for it because it was great. You can't beat the location of this hotel, as its right behind the main street in Gatlinburg (where all the shops/restaurants are), and it's right by the Ripley's Aquarium. The hotel staff was very friendly, the restaurant on the property had a really good breakfast, the rooms were clean enough. It's no 5 star hotel, but if you want to do Gatlinburg on a budget, and have decent accommodations, and be in very close proximity to the activities in town, then I highly recommend this one.

Room Tip: Ask for the River Tower
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  • Stayed: November 2011, travelled as a couple
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1  Thank rebecca_dsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention Center, responded to this reviewResponded 29 September 2015

Thank you for your review. We have updated our resort since your stay and would love to have you visit us again. We hope to see you again soon.

Sincerely, Nat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2011

Really nice hotel with a great view. The river view rooms were more expensive than the mountain view rooms so we chose the mountain view. Great choice! What a beautiful view! It was mid October and the leaves were just starting to change. It's located right next to the Aquarium and within walking distance of all of the downtown area. Would definitely stay there again. Rooms weren't fancy but very spacious and comfortable with fridge and microwave.

Room Tip: Mountain view rooms are less expensive and beautiful. 6th floor view for us was awesome!
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  • Stayed: October 2011, travelled with family
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Thank jtuck_59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention Center, responded to this reviewResponded 29 September 2015

Thank you for your review. We have updated our resort since your stay and would love to have you visit us again. We hope to see you again soon.

Sincerely, Nat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2011

Stayed at the river Terrace Resort this past weekend. The staff was friendly and the lobby was neat. There are two extremely steep hills getting to the back of the property, so make sure you've got your climbing legs. The room was ok, nothing exceptional, but nice for a two night stay to take in the fall scenery. The place definitely needs to be updated, they are extremely large though, but the bed was comfortable, and the shower was hot.

Easy and quick walk to the Parkway and easy access to the hotel from the parkway driving.

Overall, it was a positive experience. But, if I had my choice (they were booked) i would stay at the Hilton Garden Inn.

Room Tip: We stayed in the Mountain View building. Good view out over Gatlinburg.
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  • Stayed: October 2011, travelled as a couple
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Thank jpalm2p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention Center, responded to this reviewResponded 24 October 2013

We appreciate your feedback. We are happy to hear that you had a “positive experience”. We are gradually working on the maintenance of each room as our units are under a renovating schedule. We apologize if this was an issue for you. We hope you come back to visit us soon so that we may have another opportunity to exceed your expectations.

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Additional Information about River Terrace Resort & Convention Center

Address: 240 River Rd, Gatlinburg, TN 37738-3208
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Gatlinburg
Price Range: £55 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — River Terrace Resort & Convention Center 2.5*
Number of rooms: 205
Official Description (provided by the hotel):
A Prime Location in the Beautiful Great Smoky Mountains River Terrace Resort and Convention Center in Gatlinburg, Tennessee, offers guests comfortable accommodations in the heart of downtown Gatlinburg, all within minutes of the Great Smoky Mountains National Park - the most-visited national park in the United States - as well as Dollywood theme park. With easy walking access to the main street in Gatlinburg and a multitude of outdoor recreational opportunities, your dream vacation is waiting at River Terrace Resort & Convention Center! ... more   less 
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Also Known As:
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Gatlinburg

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