The place was not as clean as it should have been..our balcony had 3 wasps nests.......dirt and food behind beds the sleeper sofa was disgusting when I opened it up trash went everywhere the mattress was really in bad shape it was nasty and had small holes in it there was trash behind it also the floor under bed was dirty. The towels were paper thin, no dish cloth was furnished had to use a wash cloth. No hot water ....it was really hot so not having hot water wasn't a problem, but if it had been winter I would have been ill. No maid service so you have to call and order towels of the morning, I tried but I could not get my phone to work had to go down to office and use the outside phone there, of course there was no one in the office but I left message. There was never anyone in the office. We went to Dollywood and got back to condo around 5 hot and were tired and sweaty ready for a shower......no clean towels. Finally around 6:30 I went down in the hot dirty elevator to see if anyone was there and a tenant stopped and I told him I needed towels and he had an office key and we scrounged up some towels and wash cloths not even sure if they were clean but they sure were stained. We walked up town which by the way does not have a trolley stop if you walk to trolley stop you may as well walk to town. When we came back later there was a lady in the office we went in and talked with her. She was rude and very ugly but she finally agreeed to give me some of my money back. The air conditioners did work good.
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- Also Known As:
- Gatlinburg Towers Hotel Gatlinburg
- Gatlinburg Hotel