We are owners who always get a creek side Phase II unit. Our unit was clean as usual. The only complaint I could mention is the lack of things on which to hang towels and such in the bathrooms.
Our check in was hilarious. The woman at the counter was so funny. We were exhausted and I kept forgetting things that she had just told me. I even asked her, "where's the door?" I started for the door and she yelled, "wait!, you forgot your unit keys!"